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Management

FeaturedLeadershipManagement

Empathy at Scale: Satya Nadella’s Guide to Modern Leadership

by IPowerIdeas December 24, 2024

Let’s dive into a story about Satya Nadella, the CEO of Microsoft, highlighting his leadership style, humanity, and humor in a way that new leaders can relate to and learn from.

 

Here’s the story:

 

Introduction: Leading with Heart in a Tech-Driven World

When Satya Nadella became the CEO of Microsoft in 2014, the company was struggling with stagnation and a loss of its innovative edge. Yet, under his leadership, Microsoft transformed into one of the most valuable companies in the world. How did he do it? Not through sheer technical brilliance (though he has that too), but by embracing empathy, cultivating a growth mindset, and leading with a human touch.

 

For new managers, Nadella’s journey offers a roadmap to navigate the challenges of leadership in today’s fast-paced, ever-evolving landscape. And yes, there’s room for humor because even at Microsoft, not every update rolls out perfectly. (looking at you, Windows Vista.)

 

The Story: How Satya Nadella Cultivates Success

 

Lesson 1: Listen Before You Lead

When Nadella took over, Microsoft’s culture was competitive and siloed. Employees were focused on beating each other rather than collaborating. Nadella’s first step? Listening. He spent countless hours talking to employees, customers, and stakeholders, not to point fingers but to understand the challenges they faced. One Microsoft veteran recalled Nadella saying, “Tell me your truth. I want to learn.” This willingness to listen transformed Microsoft’s culture from one of “know-it-alls” to “learn-it-alls.”

 

Takeaway: As a new manager, don’t come in with all the answers. Spend time understanding your team and their challenges. Listening builds trust and sets the stage for meaningful change.

 

Lesson 2: Lead with Empathy

One of Nadella’s defining traits is his empathy, shaped by his personal life. His son Zain was born with cerebral palsy, a life-altering experience that taught Nadella the importance of seeing the world through others’ eyes. This empathy influenced his leadership style, from introducing accessible technology to fostering an inclusive workplace.

 

Nadella once joked, “People think AI is the next big thing, but for me, it’s been EI – emotional intelligence – that’s changed the game.”

 

Takeaway: Empathy isn’t just a nice-to-have; it’s a leadership superpower. Understand your team’s needs, and they’ll go above and beyond for you.

 

Lesson 3: Cultivate a Growth Mindset

Nadella introduced the concept of a growth mindset at Microsoft, inspired by psychologist Carol Dweck. He encouraged employees to embrace failure as an opportunity to learn. When a new feature rollout didn’t go as planned, Nadella reportedly laughed and said, “Well, at least we know what not to do next time.”

 

His message was clear: mistakes aren’t the end, they’re stepping stones to innovation.

 

Takeaway: Create a safe environment where your team can take risks and grow. Celebrate learning as much as success.

 

Lesson 4: Focus on Purpose Over Products

Under Nadella, Microsoft shifted its focus from selling products to creating solutions that empower people. He championed the company’s mission to “empower every person and every organization on the planet to achieve more.” This clarity of purpose not only inspired employees but also reconnected customers to Microsoft’s value.

 

In one meeting, when asked why he pushed cloud services so heavily, Nadella quipped, “Because clouds don’t crash, unlike my Windows 95 back in the day.”

 

Takeaway: Align your team around a clear purpose. When people understand the “why,” they’ll work harder on the “how.”

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Cultivating Leadership Like Nadella

Satya Nadella’s leadership journey proves that leading with empathy, humility, and humor can turn even the most challenging situations into opportunities for growth. For new managers, his story is a reminder that leadership isn’t about having all the answers, it’s about empowering others to find them.

 

So, as you step into your leadership role, channel your inner Nadella. Listen before you act, lead with empathy, and embrace a growth mindset. And when things go wrong (because they will), find the humor in the situation and inspire your team to keep moving forward.

 

Because, as Nadella might say, leadership is less about building the perfect system and more about cultivating the perfect team. Now go empower your team to achieve more—and maybe throw in a joke about the cloud while you’re at it.

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FeaturedLeadershipManagement

Ted Lasso’s: The New Manager’s Adventure

by IPowerIdeas December 24, 2024

Ted Lasso’s: The New Manager’s Adventure

 

Becoming a manager for the first time is like stepping into a new video game, you’re excited, slightly terrified, and not entirely sure what all the buttons do. Yet, leadership is a skill you cultivate over time, much like tending a garden or slowly mastering your mom’s secret lasagna recipe.

 

Let’s take inspiration from a modern-day figure: Ted Lasso. Yes, the fictional soccer coach with no prior experience in the sport but a heart full of determination. His story is more than just laughs and feel-good moments; it’s a masterclass in leadership that every new manager can relate to.

 

The Story: Ted Lasso’s Playbook for New Managers

Ted Lasso starts his journey in the world of English football (soccer) as an outsider. He doesn’t know the rules of the game, but what he lacks in technical knowledge, he makes up for in people skills. And this is where our first lesson begins.

 

  1. Lesson 1: Relationships Matter More Than Expertise

When Ted first takes over the team, he doesn’t pretend to be the smartest person in the room. Instead, he focuses on building trust with his players. He listens, learns their stories, and finds ways to connect. For example, when he bakes shortbread cookies for the team owner every day, it’s not just about the cookies—it’s about showing he cares.

 

Takeaway: As a new manager, don’t stress about knowing everything right away. Focus on building relationships. People will work hard for a boss they believe in.

 

  1. Lesson 2: Laugh Through the Chaos

Managing people can feel like herding cats or, in Ted’s case, professional athletes with egos the size of a stadium. When team members clash or mistakes happen, Ted meets these challenges with humor. Like the time he quipped, “Taking on a challenge is a lot like riding a horse. If you’re comfortable while you’re doing it, you’re probably doing it wrong.”

 

Takeaway: A little humor can diffuse tension and make even the toughest situations more manageable. Don’t take yourself too seriously.

 

  1. Lesson 3: Plant Seeds for Growth

Ted doesn’t just give orders; he cultivates a culture of growth. For instance, he encourages his star player, Jamie Tartt, to move past his arrogance and embrace teamwork. It’s not an overnight transformation, but through coaching, empathy, and occasional tough love, Jamie eventually evolves into a better player and person.

 

Takeaway: Invest in your team’s development. Help them see their potential, even when they can’t see it themselves.

 

  1. Lesson 4: Be Vulnerable

One of Ted’s most powerful moments as a leader is when he opens up about his own struggles. By being honest about his fears and imperfections, he creates a safe space for his team to do the same.

 

Takeaway: Leadership isn’t about being perfect. It’s about being real. Share your challenges, and your team will respect you more.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Ted Lasso’s story teaches us that leadership isn’t about knowing it all, it’s about being genuine, building trust, and embracing growth. Whether you’re managing a soccer team or leading a sales team, the principles are the same: listen, laugh, learn, and love what you do.

 

As a new manager, you might feel like you’ve been handed the reins to a wild horse, but that’s part of the ride. Take a page from Ted’s playbook: cultivate relationships, plant seeds for growth, and keep a sense of humor.

 

Leadership isn’t about being perfect. It’s about showing up every day with an open heart, a willingness to learn, and a belief that you can make a difference. Now, go bake some metaphorical shortbread and lead your team to victory!

 

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FeaturedLeadershipManagement

Turning Rockets, Cars, and Tweets into Leadership Lessons

by IPowerIdeas December 24, 2024

Elon Musk—Turning Rockets, Cars, and Tweets into Leadership Lessons

 

Let’s face it: Elon Musk is not your typical CEO. He’s part engineer, part comedian, and part futurist – a leader who once slept on the factory floor at Tesla and whose management philosophy might be summed up as, “Why not aim for Mars?” But what makes him stand out isn’t just his big ideas, it’s his ability to inspire his teams to believe, and work, as hard as he does.

 

Sleeping Bags and SpaceX

The story begins with SpaceX’s first launch failures, a period that would have broken most leaders. Musk, instead of pointing fingers or giving up, doubled down. He famously told his team, “Failure is an option here. If things are not failing, you are not innovating enough.”

 

Imagine being an engineer who’s just watched months of work go up in flames (literally), only to hear your boss crack a joke about innovation through failure. But Musk wasn’t making light of their hard work, he was giving permission to fail, learn, and try again.

 

And try again they did. After their third rocket failure in 2008, SpaceX employees were sleep-deprived, morale was low, and the pressure was sky-high. Musk, instead of hiding in a corner office, rolled up his sleeves, sat on the floor alongside his team, and kept pushing forward. “We’re going to make it work,” he said with the kind of quiet confidence that only comes from someone who believes in his team’s potential.

 

That human connection – Musk’s willingness to lead by example – is why his team stuck with him. SpaceX’s fourth launch? Success. And they haven’t looked back since.

 

Tesla, Deadlines, and Dogecoin Memes

Fast forward to Tesla’s rise. Musk’s management style can feel like a marathon on a treadmill going 200 mph. Stories of him sleeping under his desk during Tesla’s “production hell” are now legendary. Employees would walk into the factory at 3 AM to find Musk troubleshooting an assembly line issue. One engineer famously asked, “Elon, when do you sleep?” Musk grinned and replied, “Oh, I sleep. Just not much.”

 

But there’s humor in his drive, too. Who else tweets memes about Dogecoin while running two major companies? Musk uses humor not just as a coping mechanism but as a way to connect with his teams and the public.

 

When morale dipped during production struggles, Musk didn’t just talk about goals; he reminded his team why they were there: “We’re not just building cars. We’re building the future.” It’s a mix of mission-driven leadership and a sprinkling of absurdity that keeps teams engaged.

 

Sincerity and Loyalty: The Human Side of Musk

For all the headlines about Musk’s intensity, there’s a human side that creates unshakable loyalty among his teams. He’s been known to pull employees aside to check on their personal well-being, even in the middle of chaotic work sprints. One former employee shared, “He looked me in the eye and asked about my family. He didn’t have to, but he did.”

 

Musk’s sincerity fuels loyalty because it shows his team that they’re not just cogs in a machine, they’re part of something bigger, something worth the sacrifice.

 

Here are a few key takeaways for leaders who want to channel their inner Musk:

  1. Lead by Example – Don’t just tell your team to work hard; show them you’re in the trenches with them.
  2. Embrace Failure – Give your team permission to fail as a stepping stone to success.
  3. Inspire with Purpose – Remind people why their work matters.
  4. Stay Human – Take the time to connect, check in, and show your team they matter.
  5. Use Humor – A well-placed joke can defuse tension and bring people together.

 

So the next time you find yourself facing an insurmountable challenge, ask yourself: What would Elon do? Sleep on the factory floor? Maybe. Tweet a meme? Possibly. Inspire a team to believe in the impossible? Definitely.

 

Because, as Musk reminds us, “The first step is to establish that something is possible; then probability will occur.”

 

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Elon Musk’s leadership style isn’t perfect and he’d probably be the first to admit that. But his relentless focus on innovation, his ability to lead by example, and his mix of humor and sincerity create an environment where people are willing to work harder, think bolder, and stay fiercely loyal.

 

At I Power Ideas, we believe in planting the seeds of innovation and cultivating environments where teams can thrive. Whether you’re launching rockets, building electric cars, or running your own team, leadership is about balance, between vision and execution, pressure and empathy, humor and sincerity.

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FeaturedLeadershipManagement

Brick by Brick

by IPowerIdeas December 24, 2024

Brick by Brick: How Thomas Jefferson Built a Legacy of Leadership

 

Sometimes, the seeds of great management are planted in the most unlikely of places, and few stories capture the humor, grit, and vision of leadership better than Thomas Jefferson and the construction of the University of Virginia.

 

In this historical anecdote, we explore how Jefferson’s skillful management skills, balancing visionary ideas with practical execution, cultivated a legacy of learning and innovation. From persuading skeptical colleagues to navigating unforeseen obstacles, Jefferson’s story offers lessons that resonate with leaders today.

 

Through humor, determination, and the power of planting seeds for future growth, Jefferson’s journey reminds us that great management is about more than strategy, it’s about empowering others to flourish.

 

 

The Story: Thomas Jefferson and the University of Virginia

In the early 1800s, Thomas Jefferson had a vision: to build a university that would embody the Enlightenment ideals of reason, knowledge, and liberty. But like any modern-day manager, Jefferson quickly discovered that having a great idea was only the beginning.

 

Jefferson’s first challenge was persuading Virginia’s legislature to fund the university. Imagine the scene: Jefferson, with his characteristic eloquence, passionately outlining his plans to a group of skeptical legislators who were more interested in roads and bridges than higher education. One legislator quipped, “Why build a university when we can barely build a barn?” Jefferson, with a twinkle in his eye, replied, “Gentlemen, even a barn benefits from a good architect.”

 

The laughter broke the tension, and Jefferson seized the moment to paint a picture of what the university could become – a seed of knowledge that would grow into a beacon for generations. He secured the funding, proving that humor and vision are powerful tools in a manager’s arsenal.

 

Next came the project management phase, and it was a doozy. Jefferson’s plans called for an ambitious layout of pavilions, a central rotunda, and dormitories – a design that would eventually inspire university campuses across the country. But delays, budget overruns, and disagreements with contractors threatened to derail the project.

 

In one particularly memorable incident, a contractor complained about Jefferson’s insistence on high-quality bricks. “Mr. Jefferson,” the contractor groaned, “bricks are bricks.” Without missing a beat, Jefferson retorted, “And excellence is excellence.”

 

Jefferson’s commitment to quality wasn’t just about bricks; it was about cultivating a culture of excellence. By holding himself and others to high standards, he planted seeds of pride and ownership that transformed the project from a construction site into a labor of love.

But Jefferson wasn’t just a taskmaster. He was a coach and mentor, encouraging his team to innovate and take ownership of their roles. When the Rotunda’s dome presented engineering challenges, Jefferson didn’t micromanage; he trusted his team to experiment and find solutions. The result? A dome that became an architectural marvel and a symbol of what happens when people are empowered to think creatively.

 

 

Outcome and Conclusion

The University of Virginia opened in 1825, embodying Jefferson’s vision of an institution where students and faculty would collaborate to cultivate knowledge. More than bricks and mortar, it was a testament to Jefferson’s management style: planting seeds of inspiration, cultivating talent, and nurturing excellence.

 

For modern leaders, Jefferson’s story offers timeless lessons. Great management isn’t about dictating every detail; it’s about inspiring others, navigating challenges with humor and grace, and empowering your team to grow. As we reflect on this story, let’s remember the power of planting seeds – whether in a university, a business, or a relationship and the transformational impact of cultivating ideas with care and purpose.

 

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

At I Power Ideas, we believe in the same principles that guided Jefferson: innovation, collaboration, and the courage to dream big. By planting the seeds of possibility and nurturing them with intentional action, we can all create something enduring and extraordinary.

 

So, the next time you face a management challenge, channel your inner Jefferson. Use humor to disarm, vision to inspire, and trust to empower. After all, even a barn benefits from a good architect and every great leader knows the power of a well-planted seed.

 

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From Pedals to Pixels

by IPowerIdeas August 21, 2024

From Pedals to Pixels: How Bob’s Bicycles Rode the Wave of Digital Transformation

 

What is Digital Transformation?

Digital transformation is the process of integrating digital technologies into all areas of a business, fundamentally changing how the organization operates and delivers value to its employees but more importantly to its customers. It involves rethinking old operating models, experimenting with new technologies, and adapting to a rapidly evolving digital landscape. Digital transformation is not just about adopting new technology; it’s about using technology to drive innovation, improve efficiency, and create a more agile and responsive organization.

 

Why is Digital Transformation Important?

The benefits of digital transformation are vast. By embracing digital transformation, businesses can streamline processes, enhance customer experiences, and stay ahead of competitors. It enables organizations to be more resilient, scalable, and capable of adapting to changing market conditions. Digital transformation empowers companies to harness data, automate tasks, and make more informed decisions, ultimately leading to increased efficiency, reduced costs, and the ability to deliver products and services more quickly and effectively.

 

A Story: The Digital Transformation of Bob’s Bicycles

Bob had been running his family-owned bicycle shop for over 30 years. Known for his old-school charm and personalized customer service, Bob was a beloved figure in the community. But as online retailers began to dominate the market, Bob noticed his sales were slipping. Determined to keep his business thriving, Bob decided it was time for a change—a digital transformation.

 

Bob, who still thought “the cloud” was something in the sky, hired a young IT consultant named Jen to help modernize his operations. Jen suggested setting up a robust e-commerce site, implementing a CRM system, and using social media for marketing. Bob, being the hands-on type, was skeptical but agreed to give it a try.

 

At first, it was a disaster. Bob accidentally sent an email blast offering 99% off on all bicycles, causing a virtual stampede to his new website. He mistakenly used the voice-to-text feature on social media, posting a string of unintelligible messages that made it look like his cat was typing. But instead of giving up, and Bob being a continuous learning, laughed at his mistakes and learned from them.

 

With Jen’s guidance, Bob’s Bicycles not only survived but thrived. The e-commerce site attracted customers from across the country and provided insights into predicting future sales and product trends, and the CRM system helped Bob stay connected with his loyal local customers. Social media, once his nemesis, became his new best friend, allowing him to share stories, tips, respond to questions, and even some of his famous humor.

Download this Digital Transformation seed document which provides basic terms and context.

Want to dive deeper?  This is an excellent resource and goes into the weeds.

 

Pick up the book!

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Bob’s story is a very brief example, but shows that digital transformation isn’t just about technology—it’s about a mindset. By embracing change, being willing to learn, and not taking himself too seriously, Bob was able to turn his small shop into a modern business without losing the personal touch that made it special in the first place. So, if Bob can do it, so can you!

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Emotional IntelligenceFeaturedLeadershipManagementPersonality Discovery

When The Brain Worries

by IPowerIdeas August 14, 2024

When Brain Worries, It Goes Slower

 

I had a couple of thoughts that stemmed from the seed of a recent study I read and I wanted to share them with you as they relate to leadership.

 

Takeaways:

When brain worries, it goes slower.

When we keep thinking negative thoughts, we can’t progress.

 

Worry is like a turtle on a treadmill—no matter how hard it tries, it’s not getting anywhere fast!  When your brain is stuck in ‘worry mode,’ it slows down to a crawl. And let’s be real, when we keep feeding it negative thoughts, it’s like giving that turtle a snack break.  So, let’s switch gears, think positive, and let our brains sprint towards progress!

 

Remember the term “Negative Nellie”?

The phrase “Negative Nellie” is often used to describe a person who is consistently pessimistic, critical, or who tends to focus on the negative aspects of situations.  The phrase is often used lightheartedly, though it can also be a gentle reminder to someone to try and adopt a more positive outlook.

 

Think about it

Think of those around you who are negative, do they progress?

Do you see a negative successful person?  (Elon Musk, Richard Branson, Mother Theresa, Ghandi)

 

Data behind it

A recent study found that the probability of achieving a particular goal was associated with the statements a person made about the goal. 

 

  • People who said “That’s a good idea” had a 10% chance. 
  • Those who said “I’ll do it,” had a 25% chance of reaching their goal.             
  • Those who put a date by which they planned to achieve their goal had a 40% chance of doing so.
  • Those who developed a specific plan for reaching their goal had a 50% chance getting there
  • Those who committed to someone else that they would accomplish their goal had a 60% chance of making it.   
  • But those people who committed to someone else and also committed to share their progress at regular intervals had a 95% chance of reaching their goal!

 

Summary

The study shows that the more specific and accountable people are about their goals, the higher their chances of success, with those who commit to sharing regular progress updates having a 95% chance of achieving their goal, compared to just 10% for those who merely think it’s a good idea.

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

This study highlights the power of commitment and accountability in goal achievement. Leaders who encourage their teams to set specific goals, create actionable plans, and commit to regular progress updates can dramatically increase the likelihood of success, moving from just 10% with vague intentions to an impressive 95% when accountability and regular check-ins are in place. Strong leadership turns good ideas into great outcomes

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BooksFeaturedLeadershipManagement

The Essential Deming

by IPowerIdeas August 5, 2024

The Essential Deming – Leadership Principles from the Father of Quality
Edited by Joyce Nilsson Orsini, PhD


Overview and Takeaways
“The Essential Deming” is a comprehensive collection of writings and insights from W. Edwards Deming, a renowned statistician and quality management expert. The book covers key principles of Deming’s philosophy, emphasizing the importance of quality management, continuous improvement, and the role of leadership in creating a productive and innovative workplace.

 

Key concepts include the System of Profound Knowledge, which comprises appreciation for a system, knowledge of variation, theory of knowledge, and psychology. Deming argues that understanding these elements is crucial for any organization aiming for long-term success. The book also delves into the famous “14 Points for Management,” which provide a framework for transforming business practices to foster quality and customer satisfaction.

 

The conclusion of the book stresses the transformative impact of Deming’s ideas on industries worldwide, particularly in improving efficiency, reducing waste, and fostering a culture of excellence. By reading “The Essential Deming,” individuals can gain valuable insights into effective management practices that prioritize quality, customer satisfaction, and continuous improvement. This knowledge can be beneficial for business leaders, managers, and anyone interested in enhancing organizational performance and embracing a culture of continuous learning and innovation.

 

 

Details
At the core of Deming’s philosophy is the “System of Profound Knowledge,” which consists of four interrelated components:

 

1. Appreciation for a System: Deming emphasized that businesses and organizations must be understood as systems, where all parts are interconnected. He argued that optimizing individual components without considering the whole can lead to suboptimal outcomes. A systemic view encourages collaboration and coordination among different departments and functions.

 

2. Knowledge of Variation: Understanding variation is crucial for quality management. Deming distinguished between common causes (inherent in the process) and special causes (external factors) of variation. He advocated for the use of statistical methods to identify and reduce unnecessary variation, thereby improving product quality and consistency.

 

3. Theory of Knowledge: This aspect highlights the importance of learning and knowledge in the decision-making process. Deming believed that knowledge is built on data and theory, and organizations should foster a culture of experimentation and learning to continually improve their processes.

 

4. Psychology: Deming recognized the importance of human factors in management. He argued that management should understand and respect the motivations, needs, and emotions of employees. A positive organizational culture that supports and values its people can lead to higher morale, productivity, and innovation.

 

In addition to the System of Profound Knowledge, the book explores Deming’s “14 Points for Management,” a set of guidelines for transforming organizational practices to achieve quality and performance excellence. Some of these points include:

•  Create constancy of purpose for improving products and services.
•  Adopt the new philosophy of quality management and continuous improvement.
•  Cease dependence on inspection to achieve quality; instead, build quality into the process.
•  Break down barriers between departments to foster better communication and collaboration.

 

Deming also criticized traditional management practices, such as the focus on short-term profits, performance reviews, and quotas, which he believed undermined quality and demotivated employees. He advocated for a shift in management philosophy towards a focus on long-term sustainability, customer satisfaction, and continuous improvement.

 

Conclusion
“The Essential Deming” is not just a book for quality management professionals; it is a vital resource for anyone involved in leadership, management, or organizational development. The insights provided by Deming offer a transformative approach to managing businesses, focusing on quality as a driver of success and sustainability. Readers can benefit from Deming’s deep understanding of systems thinking, statistical methods, and human psychology, which are essential for creating a culture of excellence.

Pick up the book!

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

For those seeking to improve their organizations, enhance leadership skills, or understand the principles of effective management, “The Essential Deming” provides timeless wisdom and practical guidance. It encourages a shift from traditional management practices to a more holistic, thoughtful, and humane approach that values quality, innovation, and the well-being of all stakeholders.

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Mentoring a First-Time Manager or Leader

by IPowerIdeas July 22, 2024

Mentoring a First-Time Manager or Leader

 

Mentoring a first-time manager or leader involves providing guidance, support, mentoring, and practical advice. Here are some valuable ways to mentor them:

 

Establish Trust and Open Communication: Create a safe and supportive environment where the new manager or leader feels comfortable sharing their challenges and seeking advice and direction.

 

Share Experiences: Offer insights from your own experiences through stories, including both successes and mistakes. Real-world examples can provide valuable advice and context.

 

Set Clear Expectations: Help the new manager or leader clearly understand their role, responsibilities, and what is expected of them. Clarify the key competencies and behaviors that are important for their success.

 

Focus on Key Skills: Provide guidance on essential managerial skills such as time management, effective communication, conflict resolution, and decision-making.

 

Encourage Continuous Learning: Recommend resources such as books, courses, and workshops that can help them develop their skills further. Encourage them to seek feedback and learn from their experiences.

 

Provide Constructive Feedback: Offer regular, immediate, and constructive feedback on their performance. Highlight their strengths and areas for improvement, and provide actionable suggestions for growth. (Check out the book Radical Candor for additional context)

 

Support Goal Setting: Assist them in setting realistic and achievable goals (see post on metrics and KPIs) for themselves and their team. Help them develop a plan to reach these goals and hold them accountable. And then celebrate the wins!

 

Encourage Relationship Building: Emphasize the importance of building strong relationships with their team, peers, colleagues, and other stakeholders. Encourage internal and external networking and collaboration.

 

Model Leadership Behavior: Lead by example. Demonstrate the behaviors and attitudes you expect from them, such as integrity, empathy, being genuine, and a having a positive attitude.

 

Be Patient and Encouraging: Recognize that becoming an effective manager takes time. Be patient, offer encouragement, and celebrate their progress and achievements along the way.

 


By providing thoughtful and supportive mentorship, you can help a first-time manager navigate their new role with confidence and develop into a successful leader.

 

One of the most critical ingredients of a great manager or leader is fostering continuous learning and improvement (CLI). Cultivating this these skills will help ensure that they will be successful.

Good luck!

 

Here is a great book to get you started:  The First-Time Manager by Jim McCormick

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

By cultivating these areas, you’ll be well-equipped to navigate the mentoring challenges of a first-time manager or leader.

Related Books and Resources

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FeaturedManagement

First Time Manager

by IPowerIdeas July 5, 2024

As a first-time manager in the field, you can expect a period of transition from individual contributor to team leader. Here are some key areas to focus on in your early managerial role:

 

Understanding Your Team: Spend time getting to know your team members, their strengths, weaknesses, and motivations. Building strong relationships will help you effectively manage and support them.

 

Setting Clear Goals: Establish clear, achievable goals for your team. Ensure everyone understands their roles and responsibilities and how their work contributes to the overall objectives.

 

Effective Communication: Develop strong communication skills. Regularly update your team on project statuses, company news, and other relevant information. Encourage open dialogue and be approachable.

 

Time Management: Learn to prioritize tasks and manage your time efficiently. Delegate responsibilities when appropriate and avoid micromanaging.

 

Problem-Solving: Be prepared to handle issues as they arise. Develop a proactive approach to problem-solving and involve your team in finding solutions.

 

Continuous Learning: Stay updated with the latest trends and technologies in the IT field. Encourage your team to pursue professional development opportunities.

 

Feedback and Recognition: Provide regular feedback to your team members and recognize their achievements. Constructive feedback helps in professional growth, while recognition boosts morale and motivation.

 

Building a Positive Culture: Foster a positive work environment where team members feel valued and supported. Promote collaboration, inclusivity, and a sense of belonging.

Here is a great book to get you started:  The First-Time Manager by Jim McCormick

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

By focusing on these areas, you’ll be well-equipped to navigate the challenges of a first-time manager and lead your team to success.

Related Books and Resources

view all
Buy on Amazon
Buy on Amazon
Buy on Amazon
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Books for Success – Essential Reads

by IPowerIdeas February 23, 2024

Books for Success

 

Increase Your Potential Essential Reads on Management, Leadership, and Self-Growth – Only on “Books for Success.”

 

In the fast-paced world, success is not just a goal, it’s a journey.  At I Power Ideas, we understand that this journey requires insight, inspiration, and the right tools.  That’s why we handpick a collection of must-read books in management, leadership, and self-growth, tailored to propel you towards your highest aspirations.

 

Check back often for updates to the collection!

 

Unlock Your Leadership Potential

Dive into our selection of leadership books, authored by visionary leaders and industry experts.  These reads are more than just books; they are blueprints for inspiring teams, driving change, and making impactful decisions.  Whether you’re a budding entrepreneur or a seasoned executive, these books offer valuable lessons in leadership that transcend traditional boundaries.

 

Foster Personal and Professional Growth

Our self-growth collection is a treasure trove of wisdom, offering strategies to enhance your personal effectiveness, emotional intelligence, and resilience.  Discover books that are not just about achieving success, but about cultivating a fulfilling and balanced life.  Embrace growth with narratives that challenge you to think differently and act boldly.

 

Master the Art of Management

Stay ahead in the competitive world of business with our meticulously curated management books. Learn from the masters of strategy, innovation, and operational excellence.  These books are essential for anyone looking to sharpen their managerial skills, optimize team performance, and navigate the complexities of the modern business landscape.

 

Curated for Curious Minds

Every book in our collection is selected for its impactful content, practical insights, and transformative ideas.  We believe in empowering our readers with knowledge that is not just theoretical but applicable in real-world scenarios.

 

Make 2024 Your Year of Breakthroughs

Equip yourself with the wisdom of the ages and the innovations of today.  Let our books be your guides as you navigate the path to success.  Whether it’s leading a team, managing complex projects, or embarking on a journey of self-improvement, our selection for 2024 has you covered.

 

Your Success Story Starts Here!

 

Browse our “Books for Success” collection today and take the first step towards transforming your aspirations into achievements.  Let 2024 be the year you surpass your own expectations!

 

Discover.  Grow.  Lead.  Succeed.

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LeadershipManagementStories

Farmers Restore Ancient Groves

by IPowerIdeas February 13, 2024

Farmers on Small Italian Islands Restore Ancient Groves and Local Production

 

Growers on Giglio Island and Capri are restoring centuries-old olive trees to revive a fading culture and protect unique island landscapes.

 

Italy’s small Mediterranean islands are treasure troves of natural and cultural wonders.  Some, now known as popular holiday destinations, were once settled by peasants who practiced subsistence agriculture.  Until the second half of the 20th century, it was common to find expanses of cultivated olive groves and active olive presses on most inhabited islets.

 

“I had been thinking for some years of running a farm with my family, but there was a bit of indecision because we already had another job,” he added.

 “Eventually, I found great support in my wife Stefania Pellegrini and my cousin Emanuele Bancalà, and with them, I started to restore our almost 300 olive trees.”

 

Fewer than 1,500 people live year-round on the island, characterized by hilly terrain, steep terraces that slope toward smooth, pale granite cliffs, and a few sandy beaches much sought-after by vacationers during the warmest months.

 

“An olive mill has been operating on the island until the mid-1990s,” Bancalà said.  “Our ancestors landed on these coasts between 1560 and 1570, and afterward, they were most likely engaged in olive farming.”

 

“Indeed, today, we are taking care of trees that have been passed down to us from our great-grandfather, who produced olive oil,” he added.  “The company’s name is a tribute to him; Goffo is the nickname by which he was known in the village.”

 

“After having recovered our plots, we started asking fellow villagers if we could manage their lands through a rental agreement,” Bancalà said.  “Our work has been highly appreciated, and several owners of olive groves ended up asking us to take care of their trees.”

 

“Today, this has become an important project for us since most olive trees are centuries old and represent a true heritage,” he added.  “At the same time, we preserve the terraces and manage the land sustainably, using only organic fertilizers.”

 

Usually, the team carries out a drastic reform pruning of the trees to restore their vegetative-productive balance after years of neglect.  They take two or three years to become productive again.

 

“We have cleaned up some plots where the olive trees could not even be seen since they were submerged by vegetation,” Bancalà said.  “Moreover, some trees can grow eight meters tall.  We prune them all according to the polyconic vase system and make them lower, up to a maximum of three meters.  Those reformed a couple of years ago are starting to bear fruit again.”

 

The team now manages 750 trees and has planned field visits to evaluate the conditions of four new plots to take over in the coming weeks.

 

“The operations are not easy due to the steep slopes and irregularity of the terrain,” Bancalà said.  “It is impossible to use vehicles, and the harvest is done by hand.  Since some trees are even ten minutes walking distance from the main road where we park the van, carrying the bins full of olives can be quite strenuous.”

 

“Despite the difficulties, including the weather issues of the last few years, we maintained high-quality standards and achieved great results that repay all the efforts.  Added to this is the awareness of the landscape and environmental value of our work,” Bancalà said.

 

“One day, while walking in the restored plots at the end of the work and commenting on the great results of the restoration, we came up with the idea of recovering all the abandoned lands of the area and the olive trees growing on them,” Lelj said.

 

“So far, we have succeeded in recovering about 30 hectares of groves, and we usually manage to restore one or two hectares every year,” Lelj said, specifying that they not only clean up the land, prune the trees and maintain the terraces but also plant new olive trees.

 

“We added approximately 700 trees to replenish the sparser orchards,” he said.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Just a “feel-good” story of being innovative and excellent management and leadership skills to turn a almost far-gone situation into one of renewed growth and prosperity.

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Management

Top 10 Tips for Effective Time Management

by IPowerIdeas September 28, 2023

One of the most sought-after skills in today’s fast-paced world is effective time management.  Balancing work, personal life and various commitments can be quite a challenge.

 

  1. Set Clear Goals and Priorities

Start your journey by setting clear goals for what you want to achieve.  Break these goals into smaller, manageable tasks and prioritize them based on their importance and deadlines.  This approach will give you a clear roadmap to follow.

 

  1. Create a To-Do List

Maintain a daily to-do list to keep track of tasks.  Be realistic about how much you can accomplish in a day and avoid overwhelming yourself.  Check off tasks as you complete them; the sense of accomplishment will motivate you.

 

  1. The Pomodoro Technique

Try the Pomodoro Technique, a time management method that involves working for 25 minutes and then taking a 5-minute break.  After completing four cycles, take a longer break.  This technique boosts productivity and prevents burnout.

 

  1. Learn to Say No

Don’t overcommit yourself.  Learn to decline tasks or projects that don’t align with your goals or schedule.  Politely declining will give you more time and energy for tasks that truly matter.

 

  1. Use Technology Wisely

Embrace time management apps and tools.  Calendar apps, task managers, and note-taking apps can help you stay organized.  Set reminders and allocate specific time slots for different activities.

 

  1. Delegate When Possible

You don’t have to do everything yourself.  Delegate tasks that others can handle, whether at work or home.  Delegating not only saves time but also empowers others.

 

  1. Avoid Multitasking

Contrary to popular belief, multitasking can hinder productivity.  Focus on one task at a time to ensure better concentration and higher quality results.

 

  1. Organize Your Space

A cluttered environment can lead to a cluttered mind.  Keep your workspace tidy and organized. A clean environment can enhance your focus and efficiency.

 

  1. Learn to Manage Distractions

Identify your common distractions and find ways to manage them.  Turn off non-essential notifications, designate specific times for checking emails and social media, and create a focused work environment.

 

  1. Practice Self-Care

Effective time management isn’t just about work; it’s also about finding balance.  Prioritize self-care activities such as exercise, relaxation, and spending time with loved ones.  A well-rested mind is more productive.

 

Conclusion

Mastering time management is a journey that requires patience and practice.  By setting clear goals, staying organized, using techniques like the Pomodoro Technique, and taking care of your well-being, you can significantly enhance your productivity and lead a more fulfilling life.  

 

Remember, it’s not about doing more; it’s about doing what matters most.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

Time management has been over-used and seems cliché.  But in the end, having strong time management skills is critical to be efficient and effective in what you do.  There are many examples from Bill Gates to Mark Wahlberg have incredible tight schedules where their time is booked every 15 minutes during their awake hours. 

 

Check out this book that is related to this topic:  The Checklist Manifesto

 

If you had any thoughts, let us know below in the Comments section.

Hope you enjoyed the post.

Related Books and Resources

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Click on any of these books and grab them off Amazon or click one of our website resource links.

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LeadershipManagement

5 Leadership Lessons From The Next Generation

by IPowerIdeas September 21, 2023

Leadership is about inspiring others to do their best in pursuit of a common cause.  That’s simple to say, but much harder to achieve.  This is because leadership usually involves motivating a diverse group of people, with different agendas, ideas and skills, to work towards a shared goal – a goal that some of them might not even care that much about.

 

Here are five lessons from the new generation of business leaders:

 

  1. Hire great people and empower them to have real impact

Success is not a solo endeavor, argues Mette Lykke, CEO of Too Good To Go.  If you want your business to fly, it’s essential to hire great people and give them the opportunity to make a difference.

 

Lykke’s advice to other leaders is this: “Have a clear purpose, set a clear direction, but then give people a lane to run in.  Make sure to remove any barriers and really set people free.  Then, naturally, they will want to have as much impact as they can.”

 

When it comes to empowering people, trust is key. Lykke admits to being a big fan of US management expert Patrick Lencioni’s book, The Five Dysfunctions of a Team, which lists an absence of trust as the first dysfunction. “I really believe that,” she says, “because once you have trust, you can give feedback openly and you can have professional arguments, and you can still work together.”

 

  1. If you’re not ready to fail big, you’re not ready to win big

Lucrezia Bisignani, founder of educational cartoon company Kukua, says that the most important leadership lesson she’s ever learned is to be comfortable with failing.  In fact, she cites the motto of the English drama school where she once studied: “Fail, fail again, fail better.”

 

Early in her entrepreneurial career, Bisignani competed to win a prize of $15 million in investment that would enable her to launch an app for teaching primary school children in Africa how to read, write and do math.  But despite putting in a huge amount of work, she didn’t land the prize.  “It was a moment of failure that knocked me to the ground,” she recalls. “But I believe it was all so I could ask myself the next most important question: where do I go from here?”

 

After she’d picked herself back up, Bisignani decided to move into the entertainment industry and began developing cartoons.  The result was Super Sema, an animated series featuring an African girl with superhero powers relating to science, technology, engineering, math and the arts.  A YouTube hit, Super Sema has already amassed over 115 million views from around the world.

 

  1. Know that principles and ethics matter

“If people ask me what’s the problem we’re trying to solve, I say it’s the fact that more than half of the African continent is in the dark,” says Nthabiseng Mosia, co-founder and chief commercial officer of Easy Solar.  

 

“Most countries’ electrification stories have involved dirty, harmful fuel,” she says. “In Africa, we have an opportunity to look forwards and backwards at the same time and learn from everybody’s mistakes.  It would be such a great story for humanity to say, ‘We learned from the past and we did electrification in a clean, affordable way that had human dignity.  And that didn’t leave the world worse off than how we found it.’”

 

  1. Listen more than you speak

Listening skills are vital to leadership success, according to serial entrepreneur Akindele Phillips.  Phillips is co-founder and CEO of Farmcrowdy.  He makes a point of learning from other people, including his mentors.

 

Phillips is also a great believer in getting 360-degree feedback from his colleagues.  When seeking feedback, he asks what he should do more of, what he should change, and what he should stop doing.  Over the years, he’s learned a huge amount about his strengths and weaknesses as a leader from asking those three simple questions.

 

  1. Set the vision of where the business needs to go

Andrea Thomaz was an academic before she co-founded Texas-based Diligent Robotics.  Yet she hasn’t let the absence of a traditional business background get in the way of setting an inspiring vision.

 

“At Diligent, we say that we want to build beautiful robots,” Thomaz explains. “We build beautiful robots that do useful things for people.”  Indeed, this vision is vital to attracting the talented people that Diligent needs to thrive and grow.

 

“Everyone I interview – without me bringing it up – usually says within the first 5 or 10 minutes that why they want to work for Diligent is the social mission,” says Thomaz.  “They want to be working on technology that they can feel good about.  They want to be building state-of-the-art machine learning; AI and robotic systems that are for the benefit of society.”

 

While many accepted principles of good leadership hold over time, others are rejected and new principles emerge.  One notable trend that we see today is that leaders increasingly have a strong social and environmental focus and a more empathetic approach to management.  The new generation of leaders prioritize the wellbeing of their people, understand the impact of their organizations on the natural ecosystem and have a powerful vision for how the world can be a better place.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

These are 5 really inspiring lessons we can learn as leaders and they made me think about what I can do differently to increase my leadership skills.

 

The 5 Dysfunctions of a Team is an instrumental platform and is incredibly valuable to any team and organization.  Every company I have been with, I have shared insights and outcomes.  If you have not ready the book or participated in any professional development around it, put down what you are doing and go get the book. 

 

You can also get started with artifacts found on this site:  ARTIFACTS.  Don’t delay – well worth it.

 

If you had any thoughts, let us know below in the Comments section.

 

Hope you enjoyed the post.

 

 

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FeaturedManagementManagement VideosVideos

The Power of Simplicity

by IPowerIdeas September 16, 2023

An effective and funny video to help demonstrate the power of simplicity.  This goes a long way in management in emails, proposals, conversations with staff, etc. 

 

Enjoy!

 

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FeaturedManagementVideos

Need a Succession Plan?

by IPowerIdeas September 16, 2023

This is a hilarious video.  On the more serious side made me think of a backup and/or succession plan as a manager or leader.  Who is next in line and do they have the skills and tools to keep business continuity?

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ManagementStories

Leader, Role-Model, Go-Getter

by IPowerIdeas August 28, 2023

Senior Airman Alix Hayes


Hayes took charge of the annual “Food Vulnerability Assessment,” a task involving the inspection of six facilities to identify vulnerabilities. Her efforts successfully pinpointed 13 vulnerabilities that could have led to potential ‘food fraud’ items being sold by external vendors on the base.

 

Furthermore, Hayes played a crucial role in safeguarding a $20 million food supply, a contribution that contributed to the 377 MDG clinching the prestigious 2022 Air Force Global Strike Command Surgeon General Clinic of the Year award.

 

Hayes made significant improvements in the medical in-processing system, ensuring that 155 overdue items were addressed for 94 medics, guaranteeing their constant readiness for missions.

 

Simultaneously, she meticulously audited 119 shops, enabling Kirtland to surpass Air Force standards for the first time in two years. Demonstrating her leadership skills, Hayes led emergency/incident command training for 15 Airmen, and her efforts led to the updating of four contingency checklists, certifying the Group’s preparedness for potential disaster relief missions.

 

After receiving recognition, Hayes happily shared, “I especially want to thank my husband for always being there for me during the hardest workdays and I want to give an even bigger shout-out to my coworkers and leadership who always pushed me to do better.”

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

This is a great story of someone who grabbed the reins and instinctively showed what management skills she had.  Congrats and a great example.

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Management

Strategy for Learning New Management Skills

by IPowerIdeas August 26, 2023

As a manager, you need to keep up with the latest skills and trends in your field.  

 

But how do you find the time and resources to learn new things and apply them to your work?  Here are some tips to help you develop a strategy for learning new management skills and trends.

 

Assess your needs

The first step is to identify your learning goals and gaps.  What are the skills and knowledge that you need to improve or acquire to perform better in your role, meet your objectives, and advance your career?  You can use various tools and methods to assess your needs, such as self-evaluation, feedback, performance reviews, competency frameworks, or online quizzes.

 

Choose your sources

The next step is to find the best sources of information and learning for your needs.  There are many options available, such as books, podcasts, blogs, newsletters, courses, webinars, workshops, mentors, coaches, peers, or networks.  You can also use online platforms and communities that offer curated and relevant content and opportunities for learning and networking.  Choose the sources that match your learning style, preferences, budget, and availability.

 

Plan your time

The third step is to schedule your learning activities and allocate time for them. You can use a calendar, a planner, or an app to organize your learning plan and track your progress. You can also set reminders, deadlines, or milestones to keep yourself accountable and motivated. Try to find a balance between your learning time and your work time, and avoid distractions and interruptions when you are learning.

 

Apply your learning

The fourth step is to put your learning into practice and apply it to your work. You can use various strategies to reinforce and transfer your learning, such as taking notes, summarizing, reviewing, reflecting, teaching, or sharing.  You can also seek feedback, support, or guidance from others who can help you improve your skills and performance.  You can also measure the impact of your learning on your results and outcomes.

 

Update your skills

The fifth step is to review and update your skills and knowledge regularly.  You can use various tools and methods to evaluate your learning outcomes and identify new needs or gaps.  You can also follow the latest trends and developments in your field and industry, and adapt your skills and strategies accordingly.  You can also seek new challenges and opportunities to learn and grow as a manager.

 

Celebrate your achievements

The last step is to celebrate your achievements and reward yourself for your learning efforts.  You can use various ways to acknowledge and appreciate your progress and success, such as certificates, badges, recognition, feedback, or rewards. You can also share your achievements with others who can celebrate with you and inspire you to keep learning.  You can also reflect on your learning journey and identify the benefits and value of your learning for yourself and others.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

If you are a new manager, these are some excellent tips.  If you are an experienced manager, these should be foundational in your repertoire and muscle memory.

So go be great! 

Enjoy.

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Management

The Hedgehog Concept

by IPowerIdeas August 26, 2023

The Hedgehog Concept is developed in the book Good to Great.

 

A simple, crystalline concept that flows from deep understanding about the intersection of three circles:

1) what you are deeply passionate about,

2) what you can be the best in the world at, and

3) what best drives your economic or resource engine.

 

Transformations from good to great come about by a series of good decisions made consistently with a Hedgehog Concept, supremely well executed, accumulating one upon another, over a long period of time.

 

 

Excerpts from the book, Good to Great

 

Are you a hedgehog or a fox?  In his famous essay “The Hedgehog and the Fox,” Isaiah Berlin divided the world into hedgehogs and foxes, based upon an ancient Greek parable: “The fox knows many things, but the hedgehog knows one big thing.”

 

Those who built the good-to-great companies were, to one degree or another, hedgehogs.  They used their hedgehog nature to drive toward what we came to call a Hedgehog Concept for their companies.  Those who led the comparison companies tended to be foxes, never gaining the clarifying advantage of a Hedgehog Concept, being instead scattered, diffused, and inconsistent.

 

For the comparison companies, the exact same world that had become so simple and clear to the good-to-great companies remained complex and shrouded in mist.  Why?  For two reasons:

 

First, the comparison companies never asked the right questions, the questions prompted by the three circles.

 

Second, they set their goals and strategies more from bravado than from understanding.

 

A Hedgehog Concept is not a goal to be the best, a strategy to be the best, an intention to be the best, a plan to be the best.  It is an understanding of what you can be the best at.  The distinction is absolutely crucial.

 

Every company would like to be the best at something, but few actually understand—with piercing insight and egoless clarity—what they actually have the potential to be the best at and, just as important, what they cannot be the best at.  And it is this distinction that stands as one of the primary contrasts between the good-to-great companies and the comparison companies.

 

To go from good to great requires transcending the curse of competence.  It requires the discipline to say, “Just because we are good at it – just because we’re making money and generating growth – doesn’t necessarily mean we can become the best at it.”  The good-to-great companies understood that doing what you are good at will only make you good; focusing solely on what you can potentially do better than any other organization is the only path to greatness.

 

As you search for your own concept, keep in mind that when the good-to-great companies finally grasped their Hedgehog Concept, it had none of the tiresome, irritating blasts of mindless bravado typical of the comparison companies.  “Yep, we could be the best at that” was stated as the recognition of a fact, no more startling than observing that the sky is blue or the grass is green.  When you get your Hedgehog Concept right, it has the quiet ping of truth, like a single, clear, perfectly struck note hanging in the air in the hushed silence of a full auditorium at the end of a quiet movement of a Mozart piano concerto.  There is no need to say much of anything; the quiet truth speaks for itself.

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

This is a valuable and classic leadership book with incredible insights and concepts and how to focus on being great. 

So go be great! 

Enjoy.

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BooksManagement

The Layman’s Guide to Understanding Financial Statements

by IPowerIdeas August 22, 2023

To keep with the theme of the I Power Ideas site, this will not be an in-depth review but rather selecting highlights to pique your interest in the book and its concepts to then read the book and take a deeper dive into the details of these concepts. Enjoy.

 

To provide additional context, we included definitions and other pertinent information from other sources to provide a deeper understanding.

 

Basic Terms

Asset is any and all items of value owned by the company.

Current Assets are anything that can be converted within 1 year into cash (i.e. cash, inventory, AR, etc.).

 

Fixed Assets are anything that cannot be converted within a 1 year period (i.e. machinery, real estate, etc.).

 

Balance Sheet – summarizes the company’s assets, liabilities, and owner’s equity within a given time frame.

 

Using it helps to determine the growth of a business over the years.

 

From Investopedia: The Balance Sheet refers to a financial statement that reports a company’s assets, liabilities, and shareholder equity at a specific point in time. Balance sheets provide the basis for computing rates of return for investors and evaluating a company’s capital structure.

 

Cash Flow – AR and AP, where it all goes.

 

Diversification – allocate capital to various assets, possibly to reduce risks.

 

GAAP – Generally Accepted Accounting Principles.

 

General Ledger – contains all financial transactions.

 

Current Liabilities – Debts that can be paid within 1 year, long term liabilities more than 1 year.

 

Profit and Loss Statement – profit and loss use to summarize a company’s performance by reviewing revenues, expenses, and costs overt a given period.

 

From Investopedia: The Profit and Loss (P&L) Statement is a financial statement that summarizes the revenues, costs, and expenses incurred during a specified period.

 

ROI – Return on Investment

 

Deeper Dive

3 Main Financial Statements
1. Balance Sheet
2. Income Statement
3. Cash Flow Statement

Financial Statements tell you how company is doing.

 

From Investopedia: The Financial Statements are used by investors, market analysts, and creditors to evaluate a company’s financial health and earnings potential. The three major financial statement reports are the balance sheet, income statement, and statement of cash flows. Not all financial statements are created equally.

 

5 elements of Financial Statement
1. Assets
2. Cash
3. Equities
4. Liabilities
5. Revenues

 

These two are what you most need to know:
• Balance Sheet – an overview of the assets and liabilities to determine the position of the company, its financial stability.
• Income Statement – focuses on the revenues and expenses.

 

From Zoho: An Income Statement is a financial statement that shows you the company’s income and expenditures. It also shows whether a company is making profit or loss for a given period. The income statement, along with balance sheet and cash flow statement, helps you understand the financial health of your business.

 

The Balance Sheet helps you gauge the net worth of a company while the Income Statement gauges the current performance in the terms of profits. The Income Statement will help determine the net income of the company after deducting expenses and taxes.

 

The Balance Sheet explanation:
Assets = Liabilities + Owner’s Equity

 

Main Assets in Balance Sheet
• Cash accounts
• Accounting receivables
• Inventory

 

Main Liabilities in Balance Sheet
• Short and long term debts
• Accounting payables

 

Cash Flow Statement will help measure how the company generates funds to pay its debts, it mainly focuses on operational costs and expenses.

 

From Investopedia: A Cash Flow Statement provides data regarding all cash inflows that a company receives from its ongoing operations and external investment sources. The cash flow statement includes cash made by the business through operations, investment, and financing—the sum of which is called net cash flow.

 

Formula for Income Statement
Net Income = Revenue – Expenses

 

Gross Profit = Gross Revenue – Direct Costs

 

Gross Margin = Gross Profit / Gross Revenue

 

Benefits of knowing this info (the “why”):
• Level of debt of company
• How quickly customers are paying
• Decline of increase in short term cash
• Number of assets and long term
• Whether products returned or purchased faster or slower over time
• Number of days or months to sell inventory
• Is money invested in infrastructure and development is paying off (ROI)
• Interest rate on loans
• Profits used to invest or spend

 

Buy the Book

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

A few notes about the book:

Caught numerous spelling and missing numbers which you have to catch to fully understand the concept being presented.

 

Microsoft Excel was with upper and lower case “E”, not consistent.

 

Cost of Sale (COGS) – wrong acronym – should be COS, whereas COGS is Cost of Goods Sold.

 

 

But still a good overall book on financial terms.

 

Here is a link to a financial sheet guide that is incredibly helpful.

Financial Sheet Guide

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Management

Improve Time Management Skills

by IPowerIdeas August 21, 2023

Summary:

This article provides valuable tips to enhance time management skills.  It emphasizes the importance of setting goals, prioritizing tasks, avoiding distractions, and optimizing productivity.  By implementing these strategies, individuals can effectively manage their time and improve their overall performance.

 

Time management plays a crucial role in ensuring productivity and success.  To enhance this skill, it is essential to start by setting clear goals.  By defining specific objectives, individuals have a sense of direction and can prioritize tasks accordingly. Additionally, breaking down larger goals into smaller, actionable steps helps in making progress.

 

Definitions:

Time management: the process of organizing and planning how to divide your time between specific activities

 

Productivity: the measure of how efficiently tasks are completed within a given time frame.

 

Prioritizing tasks is another key aspect of time management.  It involves identifying urgent and important tasks and allocating time accordingly.  By focusing on high-priority tasks, individuals can avoid getting overwhelmed and ensure that vital activities are accomplished in a timely manner.

 

Distractions can hinder productivity and waste valuable time.  It is crucial to minimize distractions by creating a conducive work environment.  This includes turning off notifications on electronic devices, utilizing time-blocking techniques, and establishing boundaries with colleagues or family members.

 

Productivity can be optimized by employing various strategies.  Time-blocking, a technique that involves allocating specific time slots to different tasks, helps in maintaining focus and avoiding multitasking.  Additionally, taking regular breaks, practicing effective communication and delegation, and leveraging technology tools can significantly enhance productivity levels.

 

I Power Seeds

Here are our takeaways and thoughts - pause and reflect, then nourish and grow!

These are simple and very valuable buildings blocks regarding time management.  Dig deeper into the areas you individually need more focus on and hone your skills.  You will find time management, as sometimes can be over-emphasized in management training, can be a critical component in your productivity toolbox.  Check out the book summary for “Come up for Air” in the Book Reviews section of this site.

 

Enjoy.

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Teamwork
Leadership VideosManagement

Team Work

by IPowerIdeas May 11, 2023

This was a very funny video I have used numerous times in team work coaching sessions.

 

It provides a very creative solution to the goal at hand.  I have used it during team building meetings with my team to demonstrate teamwork in a funny way.  It breaks the ice as we learn about teamwork, which can be over-expressed and you get that glazed-over eyes look when you use the word.

 

The I Power Seed is, breat creative and search outside of the box for solutions.  It will provide innovative solutions, especially when coupled with collaboration (which is in another post).

 

Enjoy!

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Consistent Work
Management

How to Get Consistent Work From an Employee

by IPowerIdeas July 24, 2019

As I read this, my own experience reminds me that most people intrinsically want to do a good job for you and want to improve as long as they know expectations and have someone to help provide the tools to change or modify their work when they need to become more consistent. 

The second key thought that comes to me is having the right people in the right spot. As you read the post, think about your team members and if they are in the right spot or not and if that might be part of the inconsistent work.


Below is a good article about how to help get consistent work out of your employees.

Enjoy!

 

Dear Candid Boss,
How can I better manage an employee whose work seems to alternate between excellent and sloppy? How can I get the consistent quality that I know they can produce?

Signed,
Tired of the Unpredictable


Dear Tired of the Unpredictable,
I feel your pain! If an employee sometimes delivers amazing results, and other times makes sloppy mistakes, the value of the excellent work is greatly reduced—for you, for the team, and for the employee.

There are three likely scenarios, and it’s important that you know which one you are dealing with. Talking one-on-one can give you a better sense of whether that employee is:

 

    • Unaware of the issue and in denial

    • Aware of it and dismissive of its importance

    • Aware and upset about it

If the Employee’s Unaware and In Denial…
Be prepared to discuss the details of several specific examples of sloppy work. If the employee begins offering excuses for the first one, reassure the person that you will listen to their point of view in a moment, but that you want to make sure they understand the whole situation before they respond.

When you share your examples of lackluster work, show don’t tell. Don’t say, “It was sloppy.” You need to be more specific. Say, “There were 57 typos that spellcheck could’ve caught.”

 

If the Employee’s Aware and Dismissive…
Make the impact of the sloppy work really clear—including the consequences for the team. For example, do other people have to spend extra time double-checking this employee’s work?

Most importantly, make the impact of the sloppy work on the employee’s reputation and career prospects really clear. Careless mistakes generally cause others to question a person’s work consistently, so they don’t get “credit” for the exceptional work they do—and could potentially cause them to lose out on promotions or even lead to termination.

 

If the Employee’s Aware and Upset…
Be prepared to show that you care about the person’s growth and are dedicated to helping them solve whatever is causing the problem. If the employee knows about the problem and is upset about it, there’s no need to beat them over the head with specific examples or the impact.

Instead, take some time to show compassion—but don’t back off your challenge that they can and must do better. Reassure the employee that you have confidence in their abilities. Be prepared to discuss the details of specific examples of excellent work, and what made those particularly exceptional. That empowers the employee with information they can use to improve their other work.


 

In all cases, end by asking the employee what their plan is to deliver top-notch work more consistently. If they have a clear plan of action, you know you’ve gotten through. If they don’t, either they still don’t see it as a problem or don’t know what to do about it—in which case you’ll need to work out the specific expectations for that behavior change.

 

 

This is a tough problem, but here’s the good news: This person’s clearly capable of doing a great job. Ignoring the issue puts a burden on your team, on you, and ultimately doesn’t do that person any favors. But, helping them figure out why those sloppy mistakes occur is key to helping the person do great work.

 

Original article: How to Get Consistent Work From an Employee
By Kim Scott

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Looking for
Management

What Exactly Are We Looking For?

by IPowerIdeas June 25, 2019

I really enjoy reading and relating to the stories and advice provided by Patrick Lencioni (and The Table Group). That is illustrated in his article which resonated with me and reinforces his ideology of an ideal employee, one that is Humble, Hungry, and Smart (from his book “The Ideal Team Player”).

 

I included some highlights from the article as “I Power Seeds” and my personal experience is that these ideals apply to employees no matter the industry or business model. I have utilized them as cornerstones of my interview process and hire the best employees – get the right people in the right spots and you will consistently experience high-performing employees and incredible results.

 

The article is written and based around the NFL and how teams evaluate and pick the best players for their teams – ones driven for success and to win.

 

 

To help, I added “(employee)” after the word “player” to help visualize these thoughts as they apply to a business environment.

 

 

Enjoy!


 

 

Of course, beyond the physical evaluations that teams do to assess potential talent, GMs and coaches also conduct interviews and administer psychological tests. But the first big question that they need to answer is, “what exactly are we looking for?” I suggest asking three questions that will indicate whether the young men they’re evaluating possess the three required virtues of an ideal team player. These are questions that, if they had been applied to past draftees, could have helped teams avoid a great deal of pain, criticism, and unnecessary expenditures, and identify players who were much better than their measurables would have suggested.

 

 

First, is he HUMBLE? Humility is a tricky word, because most people misunderstand its meaning. It is not a lack of confidence.

 

 

A humble player (employee) will be one who knows what his strengths are, and is willing to acknowledge them even if he doesn’t feel the need to do so often. He’ll also know his weaknesses, and his needs for improvement, and spend more time focused on those. Players (employees) who lack confidence, who are overly deferential and afraid to acknowledge their skills, are not humble.

 
 

“C.S. Lewis explained this well when he said, “humility is not thinking less of yourself, but rather thinking about yourself less.”

 

Having said all this, what teams need to avoid most of all are players (employees) who are self-promoters, always seeking attention and affirmation. They will almost always regret taking an ego-driven player (employee), regardless of his level of talent. Take, Joe Montana over Joe Namath. Okay, I’m old. How about Larry Fitzgerald over Dez Bryant, or Nick Foles over Johnny Manziel?

 

 

Second, is he HUNGRY? This is as simple as it is critical. The fact is, some players (employees) get drafted and decide they’ve arrived. All their hard work has finally paid off. Other players (employees), the hungry ones, feel more pressure than ever to prove themselves. They want to get better, and their motivation is about playing the game rather than living the life.

 

I’ve found that hunger is the hardest of the three virtues to teach. It seems that it is instilled in most people when they are quite young, often as a result of parenting, or influences from teachers or coaches. The telling sign of a hungry player (employee) is that he is never quite satisfied, and doesn’t have to be reminded to do more.

 

 

Think about Jerry Rice and Tom Brady. Anyone who tells you that they are naturals is mistaken. No different than the world’s best musicians, doctors or teachers, they simply get more out of what they have because they outwork everyone else. Period.

 

 

Is he SMART? I’m not referring to intellectual capacity here, and I’m certainly not suggesting that teams rely on the Wonderlic test, which is something like an SAT for pro football players (employees). In the context of a team, being smart is having common sense in the way you deal with people.

 

 

A smart player (employee) knows how his words and actions affect his teammates. Whether he is in the huddle, the locker room, or in front of a reporter, he understands the ramifications of his behavior and is intentional about how he influences the people around him.

 

 

Players (employees) who aren’t smart, even if their intentions are good, often create problems that their coaches and team executives have to clean up. They create off-the-field distractions, sometimes on the sidelines, that diminish their on-field contributions.

 

 

So how does a well-intentioned coach or executive go about discerning which players (employees) are humble, hungry and smart? Of course, interviews are important. Unfortunately, agents make this a little harder than it once was by hiring consultants to prep their athletes to behave diplomatically. Still, looking for the right answers to targeted questions is telling.

 

 

For instance, ask a player (employee) about his accomplishments and look for answers that include the word “we” more than “I.” Ask him what his coaches and teammates would say about his work ethic, and he’ll be more likely to give you an honest answer, afraid that you might actually ask those coaches and teammates for their opinion. Ask him about the toughest teammates (or cross-functional departments within a company they worked for) he had to deal with and how he managed that situation. When you ask for specifics, you’ll know the difference between generic, rehearsed answers and genuine, detailed ones.

 

 

Beyond the interview itself, watch the players (employees) when they aren’t being watched. How do they behave while they’re waiting to run, jump or lift? How do they interact with others? Heck, watch them when they check into the hotel and see how they treat the person at the front desk of the hotel, or anyone else they come into contact with (such as how they greet the receptionist/greeter, answer others’ questions, etc).

 

 

Additional Resources

 

 

The Table Group
An ideal team player embodies three virtues: humility, hunger and people smarts. The power this combination yields drastically accelerates and improves the process of building high-performing teams.

 

 

The site contains FREE resources and tools – check it out!

 

Buy the book – The Ideal Team Player on Amazon

 

Book Overview on: I Power Ideas

 

 

Here are a couple good videos I found:

https://www.youtube.com/watch?v=8d0wta9pXT0Humble

 

 

Hungry, Smart – An Ideal Team Player

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KPIs and CSFs
Management

Key Performance Indicators (KPIs) and Critical Success Factors (CSFs)

by IPowerIdeas June 3, 2019

It is often said that if something is important it needs to be measured.

 

If you want success, measure it.

 

If you want continuous improvement, it must be measured.

 

As a manager it is important to show the completion and success of a task or project. One of the key ways we can show success is through measurement. Basically we have data at the start and at the finish of a project to show what results were accomplished. As a manager you utilize this data for performance reviews of your staff and departmental processes as well as this data demonstrates to leadership or upper management what was accomplished. We all know leadership relies and thrives on numbers and measurements.

 

Measurement comes in many forms and varying difficulties to get. No matter what it is or how you get it, as a manger we need to find ways to measure it. Some of the harder areas to measure, for example, might be how you could measure someone who works in a drive-up window or say someone who generates purchase orders. Each job has its own challenges because many times it is hard to quantify measurements and many times the factors that go into the measurements are not controlled by the employee (such as how many people come through the drive-up or how many people place orders that need a purchase order).

 

I am a proponent on continuous improvement processes, as highlighted in ITIL’s CSI, and the key ingredient of continuous improvement is measurement. Anything of value needs to be measured. In management we need to show where we were, where we are now, and where do we want to be.

 

Again, an important and integral part of being a successful manager is measurement. Such measurements should include a critical tool – key performance indicators (KPIs).

KPI

And in order for us to measure accurately, we need to determine and create the qualitative factors that are the foundation on how the measurements will be accomplished.  This is done via critical success factors (CSF).

To get you started with KPIs and CSFs, I will provide you a couple of nuggets to get you started in your deeper dive. KPIs and CSFs are critical tools for managers to analyze and reflect in order to make data-driven decisions. Decisions that can have far-reaching ripple effects. And having these decisions backed up by proven tools and data will only help with their success.

 

Key Performance Indicator (KPI) – from Wikipedia:
A key performance indicator (KPI) is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages.

 

Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. zero defects, 10/10 customer satisfaction, etc.), and sometimes success is defined in terms of making progress toward strategic goals.

 

Accordingly, choosing the right KPIs relies upon a good understanding of what is important to the organization. What is important often depends on the department measuring the performance – e.g. the KPIs useful to finance will differ from the KPIs assigned to sales.

 

Since there is a need to understand what is important, various techniques to assess the present state of the business, and its key activities, are associated with the selection of performance indicators. These assessments often lead to the identification of potential improvements, so performance indicators are routinely associated with ‘performance improvement’ initiatives. A very common way to choose KPIs is to apply a management framework such as the balanced scorecard (we will go deeper in another post).

 

Critical Success Factor – from Wikipedia:
A critical success factor (CSF) is a management term for an element that is necessary for an organization or project to achieve its mission.

 

A CSF is a critical factor or activity required for ensuring the success of a company or an organization. The term was initially used in the world of data analysis and business analysis. For example, a CSF for a successful Information Technology project is user involvement.

 

“Critical success factors are those few things that must go well to ensure success for a manager or an organization and, therefore, they represent those managerial or enterprise areas that must be given special and continual attention to bring about high performance. CSFs include issues vital to an organization’s current operating activities and to its future success.”

 

In Summary
Critical success factors (CSF) and Key Performance Indicators (KPI) are the useful tools applied to get a successful business. They collectively account for the business’ control and growth.

 

KPIs are defined as the tools to measure the performance of any organization and they only indicate what the success rate or level is.

 

You can find additional details at BSCDesigner:

 

The CSF is the cause of your success or what is required for the success. A CSF can be defined as ‘what should be done in order to get successful?’

KPIs are the effects of your action – they indicate what you are doing. KPI is defined as ‘are we successful?’

 

From BSC Designer:
CSFs are taken to be general for all kinds of business like profits, leadership, mature assessment, correctly distributed responsibilities and role of people, systematization of each process, definite goal or rightful implementation of improvement plan etc., but KPIs are not so much general, rather they are set according to the priorities of a particular organization like for a financial organization finances are concerned, in educational institutions indicators are related to the standard of studies or other things related to students.

 

KPIs are usually quantitative, i.e. in the form of a ratio or percentage values while CSFs are more of qualitative nature like ‘what makes customers satisfied?’ it can’t be measured, but it can only be discussed or analyzed.

KPIs are somewhat dependent, they alone are no use, but require some other data to be compared to in order to analyze the performance while CSFs clearly indicate what is to be done in order to succeed or what issues should be taken under the company’s effort.

 

There is a lot of great information on the pages noted above as well as the included PDFs.  For more information, please go to the individual sites.

 

18 Key Performance Indicator (KPI) Examples Defined

Additional Resources / Links

The Difference Between Key Performance Indicators KPIs and Critical Success Factors CSFs

30 KPIs To Measure Performance (& How To Choose & Track Them) - ClearPoint Strategy

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12 Ways to Ruin a New Hire
Management

12 Ways to Ruin a New Hire

by IPowerIdeas April 25, 2019

This article resonated with me as I recently had an employee tell me that their start as a new hire was not smooth and provided a couple suggestions for our continuous improvement of our processes.  This article, included some of the same things I experienced.

 

It has been condensed and I encourage you to read it and then assess your own organization and its processes to ensure the best possible experience for your new hires.

 

In a tight tech talent market, a poorly planned or executed onboarding process can quickly inspire a new hire to jump ship to another offer.

 

Imagine yourself as the newest hire in IT, and on day one, you have no computer, no login or an incorrectly spelled email address. It happens. And when new employees don’t have a sense of their place in the business — or just don’t have a desk — it dramatically reduces their long-term chance of success in their new workplace.

 

IT leaders and other experts relayed some of the worst workplace mistakes they had witnessed, including onboarding nightmares that left new hires feeling isolated, unsuccessful, and even with regret about taking the position.  These pros also offered advice on how to get ahead of the process and greatly improve the chances of leaving a new hire feeling connected to the organization with a clear understanding of their role.

 

  1. Leave a hole in the chain of command
    The first few weeks are a time to tap into the enthusiasm and energy of a new hire – we don’t want a person to feel left out to dry.
  2. Withhold vital equipment
    Make sure your new hire has the tools and resources they need on day one.
  3. Leave them in the lurch
    In some instances, a new hire gets left out of the flow of the organization, and it goes beyond a forgotten laptop or ID badge. Again, don’t want anyone to feel isolated. As one provided example in the article, as part of my on-boarding process, I set up a “buddy system” as well as “contact a friend” to ensure the new hires have contacts to resources they will need.
  4. Introduce them to chaos
    The onboarding process offers the new hire a peek at the way the company gets things done, so it’s important to set the right tone.
  5. Firehose them with information
    The most frequent complaint from new hires is that they’re overwhelmed with information as they join the team (an information dump and overload all at once).
  6. Bring out the robots
    Hiring processes need to keep up with the times and that includes making sure your onboarding doesn’t turn into a rut for those running the process.
  7. Wing the welcome wagon
    Avoid relying on your IT team’s social skills to make a new hire feel welcome, and get ahead of the game and offer social opportunities into the onboarding experience.
  8. Skip the 1-on-1s
    If you’re continually canceling or rescheduling face-to-face meetings with a new hire, you may unintentionally send a message that the person isn’t important enough for your time.
  9. Leave no room for mistakes
    The worst thing you can do to a new hire is create environment that undermines them by not providing room to grow.
  10. Forget to set expectations
    Be clued in to how quickly a change will be expected. Make sure the culture of the organization is portrayed accurately during the new hire’s first days,
  11. Snub support
    A new hire can be undermined by providing marching orders mixed with a lack of support.
  12. Be blind to buyer’s remorse
    Checking in often is the best and simplest way to set the stage for a positive experience. In a tight market for top IT talent, it’s important to keep in mind that job seekers have plenty of opportunities to go elsewhere.
 

Full Article by Paul Heltzel

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success-work-culture
Management

How to Create a Winning Company Culture

by IPowerIdeas May 17, 2018

Culture – what does it mean to you?  When you hear the word “culture” does it seem over-used and just a buzz word with little to no weight?  Or does culture mean everything to you, your department, your company?  Ask yourself these questions and reflect and analyze your responses to see how important it is to you.

 

Ironically as I was writing this post, I took an online management test and the results provided me a couple great ideas on ways to increase a more positive culture in my own work environment. It is these seeds that we learn, that we plant and cultivate, which become strong traits and business practices to help make us all become better managers.

 

Take a moment and read the article below highlighting five ways to create a positive and engaging culture and reflect on the ideas presented and if they apply or can be implemented in your work environment. I also added a couple small ideas or thoughts (in italics).

 

I hope you are able to come away with new ideas or seeds to cultivate positive change and progress within your own business culture.  It can take some hard work, but with time you will experience success and results.

 

 

success

themuse.com
How to Create a Winning Company Culture
By Kat Boogaard

 

When you think about building a team or company where employees are engaged, motivated, and excited to stick around for a while, there’s likely one word you’ve heard again and again: culture. And for good reason—the vibe of your office and the people who come to work there every day has a huge impact on your happiness, and your overall success.


But, fostering a vibrant and cohesive culture doesn’t happen overnight—and it certainly doesn’t happen by accident. So, let’s dive into everything you need to know about company culture—including how you can cultivate a positive one within your own organization.

 

Why Is Culture Such a Big Deal?
The best way to think about culture? It’s the personality of your company. Culture culminates your organization’s mission, values, and beliefs to form the overarching spirit of your workplace as a whole. And, much like with people, personality matters.

 

Culture has proven to directly correlate with a number of factors that are important to both employers and employees alike.

 

Take employee retention, for example. A Columbia University study discovered that the likelihood of turnover at companies with rich cultures is a mere 13.9 percent. At companies with poor company cultures? It’s a whopping 48.4 percent.

 

Job satisfaction is another key component. Understandably, employees who believe their workplaces have a positive culture are much happier in their careers—which is beneficial for everyone when you consider that happy employees are 12 percent more productive than the average worker.

 

How to Foster a Winning Company Culture
And while the perks of a positive culture are numerous, that doesn’t mean that you can close your eyes, click your heels together, and have it all magically fall into place.

 

Like anything else, cultivating a great culture requires conscious thought, planning, and effort. Here’s what you can do to establish a winning work environment within your own company.

 

Step 1
Define Your Culture

It all starts with outlining the exact culture you want to foster. Do you want a laid back and casual work environment? A fast-paced and high-energy office where there’s a lot of drive to innovate and excel? An emphasis on professional development? Or, a focus on giving back to the community?

 

Figure out the values and elements that are important to your company. And, all employees should be invited to participate in this conversation so they can provide insights into the way your workplace is perceived. Plus, they deserve a say in how this takes shape, since they’re the ones who work within your culture day in and day out.

 

But once you have the culture that you want defined, you don’t get to sit back and watch as it takes effect. You need to make the necessary changes to actually live your culture, and lead by example.

 

For example, perhaps you’ve identified a supportive management style as a key pillar of your desired culture. From regularly scheduled one-on-ones to plenty of formal and informal feedback sessions, how will you instill that concept into daily life for your entire team?

 

Defining your culture is really only the first step—you need to be prepared to act on the values that you’ve outlined.

 

I Power Seed
Lead by example and have a clear and defined culture. Meet with your team routinely to keep reinforcing it. We know change can be difficult for some and the consistent and positive reinforcement of the changes will help ensure successful results.

recognize and reward

Step 2
Reward and Recognize

There’s nothing like a pat on the back for a job well done—and that holds true for employees of all ranks and departments. Showing genuine appreciation for the hard work that team members put in makes them feel valued and respected, critical for employee satisfaction.

 

While formal rewards and recognition programs are great, this should be a value that’s pervasive throughout your entire office, to create a culture of appreciation and encourage team work.

 

Even if it’s a compliment passed from one employee to another or a piece of praise from a superior, remember that recognition doesn’t need to be formal to be effective. The more these sorts of commendations become commonplace, the more positive and supportive your whole environment will be.

 

I Power Seed
When I receive an email giving praise about one of my employees, I send it with note from me to the entire department. I see it as when one of us succeeds, we all succeed. And when one of us gets a compliment, we are all part in some way to their individual success and we should all share. I have received many compliments in doing this.

I also like to give little rewards as it adds a little fun in our everyday busy work days. For example, I send out a weekly dashboard regarding our tech tickets and for fun at the very bottom of it, I put in small font and in an obscure way a message that said if they are ‘reading this, let me know and come get your prize’. I wanted to see if anyone was really reading the dashboard data. And sure enough, someone did and they got a nice bag full of goodies.

Step 3
Get Social

Everybody wants to be productive in the office. But, not too many people actively seek out a culture that’s all work and absolutely no play.

 

When you spend so much time with your colleagues during any given week, it’s natural (and even encouraged!) to want to get to know them on a personal level outside of the office.

 

This is why some of the liveliest and most vibrant cultures encourage plenty of social interaction amongst their employees—whether it’s kickball leagues, holiday parties, game nights, or even a company-sponsored retreat or getaway.

 

If you aren’t in a position to institute a company-wide event or tradition, get an impromptu happy hour on the calendar with some of your team members. Any sort of fun outing with your co-workers will strengthen your bonds and lead to a positive, close-knit culture.

 

I Power Seed
This was actually on the online management test I took recently and it asked if you knew a name of an immediate family member for each of your employees. Everyone one of us wants some level of privacy in our work place, but I also know that we like to feel our managers or leaders care about us above and beyond just getting work done. Having an after work social or casual lunch goes a long way. These social events, and they can be short and informal, provide a great opportunity to lower guards and learn a little about each other. They do take work as not everyone wants to participate. I tend to do them in the middle of the day such as a lunch or ice cream social. I have even had a catered lunch and watched a movie. They honestly appreciate it.

 

Step 4
Promote Self-Care

Some of the most beloved company cultures have at least one thing in common: they all make sure that employees are able to take care of themselves—both inside the office and out.

 

In today’s constantly-connected society, there’s much less separation between our work and personal lives. And organizations with thriving cultures empower their employees to bring their whole, authentic selves to work, while doing their best to maintain their health and happiness.

 

Whether it’s a reimbursed gym membership, flexible work schedules, or even the option to work remotely occasionally, companies who place their focus on results and encourage self-care tend to have happier employees who are motivated to stick around.

 

I Power Seed
Self-care can yield incredible results. Employees have told me time and time again how much they appreciate how flexible I am with occasional requests – letting them come in late, leave early, longer lunch, work from home, etc. – they express appreciation and gratitude and when I need them to stay late or come in early, they don’t even hesitate. They also tend to put in extra effort in their daily work activities. I have one employee where my management style was not something she was used to in previous jobs and with this culture she is now a rock star.

cultivating-culture

 

Step 5
Emphasize Purpose

Nobody wants to feel like just another cog in a wheel. To establish a winning culture within your own company, you need to be able to help employees look beyond their immediate to-do list and understand the greater purpose they’re serving.

 

Maybe your team members are motivated by knowing how their work contributes to the organization as a whole. Or, maybe your staff finds involvement in various charity and community efforts particularly inspiring.

 

The important thing is to encourage people to step outside themselves and see the forest—instead of just the trees.

 

I Power Seed
This is another really good point. If there is no sense of purpose, the “why am I here”, then they are not engaged and don’t perform the best they can – no skin in the game (my wife hates when I say that). I really emphasize that in my team. Recently I conducted an exercise where I asked my tech team to take a list of organizational goals (these were non-technical goals) and prioritize them. It was interesting for them to see what the “global” purposes of the organization were and how they can be part of it. Having that knowledge and understanding of a global purpose helps them understand the goals and how they can help attain them.

 

One look at the numerous benefits and it becomes obvious that company culture is irrefutably important, but knowing how to establish and foster one within your own company can be daunting.

 

The important thing to remember is that culture isn’t something that just happens . It takes work and active participation—from both employers and employees. When both band together in the interest of living your company’s values, you’re sure to end up with a winning work environment.

 

I hope you enjoyed the article and seeds. Good luck with cultivating the culture you want for your team.

 

Please leave comments or share your thoughts or experiences.

 

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Management

9 Reasons Teams Love Empathetic Managers

by IPowerIdeas April 30, 2018

As I read this article it made me think about being a manager and as a manger we get things done through other people and we encourage and push for results. After all, as a manager our primary goal is to achieve and produce results.

 

As we push and strive for the most and best productivity from our employees we might tend to forget they have other influences that will directly affect not only their work productivity but their quality of work as well. As a manager we need to pull ourselves out of the weeds or trenches of just working hard towards achieving and attaining results so we can pause and reflect what else might be going on with our employees. Outside influences are a critical factor to keep in mind.

 

Our team members also like to feel you are more interested in them than just a way to achieve goals and results. This has been proven time and time again and I have posted additional information regarding this so please feel free to explore this on other posts.

 

A recent experience I had was an employee was not performing as well as he normally does. As a manager I met with him and worked with him to find solutions and provided tools he could utilize to work more effectively and efficiently – or in other words, increase productivity and results. After a while it was not improving so I met with him from personal perspective and had a warm conversation that was not directed towards his work productivity but rather what I could do to help (strictly from his perspective). It turns out his dad was recently diagnosed with cancer and the news and reality of it was hitting my employee hard and he was trying to hide it. He was taking time off work and taking his dad to chemotherapy as well as trying to stay strong for his dad and his young family. Once we allowed ourselves to share this personal information it helped me realize what he was going through and how I could be a more sympathetic and empathetic manager to help him. This really helped him as he could confide in me when he needed to as well as I was able to be more sympathetic towards his work and how I could help him where I could so he could work through that personal tragedy and still work productively to provide for his family.

 

As quick definition and example – sympathy vs. empathy. With Sympathy, you feel sorry for the person. With empathy, you will get in the trenches with someone and help them through it, offer help and suggestions, and be there for them and help them get back on their feet or “normalcy”.

 

Is there an example in your own management career where you could have shown empathy?


Is there a time you were empathetic and the outcomes better than you expected?
Do you show your staff these traits?

1.  Recognize feelings.
2.  Have an ethical identity.
3.  Always consider the needs of others.
4.  Have a moral intention.
5.  Being calm.
6.  Being kind.
7.  Always thinking “us.”
8.  Take risks for the team.
9.  Have a strong desire to make a difference.

 

This is a heart-felt article that made me stop and think and reflect often on how I can be more empathetic towards my team and less focused on quantity and when I have been empathetic, the results actually were better and I created additional trust and loyalty which is infectious and creates a wonderful culture.

 

thinking of us

Original Article

 

9 Reasons Teams Love Empathetic Managers

Sherrie Campbell – Contributor
Psychologist, Author, Speaker

 

If we want to succeed in life or in business, we cannot do this with any depth or longevity if we’re not empathic. Empathy is what gives life meaning. It allows us to be open, and to tolerate points of view that differ greatly from our own. When we are empathic towards others, we are better equipped to understand, soothe, communicate, bond and develop long-lasting successful connections. At its base, success is a function of trusting, dependable and dynamic relationships.

 

1.  They recognize feelings.

Empathic people can identify and recognize both the emotions of others and the emotions they grapple with inside of themselves. Compassion for others develops from the self-compassion empathic people practice on themselves in their private lives. They believe that to succeed on any level, they have to show empathy for the people they are working with. They are naturally sensitive to the fact that life is hard, business is tough and everyone is at risk of getting down on themselves.

 

Empathic people don’t forget about the humanity of others. They take the time to recognize if someone is feeling up or down, then take the opportunity to support them from where they are.

 

2.  They have an ethical identity.

Empathic people live their lives by a compass of integrity. An ethical identity intersects with each decision empathic people make throughout their lives. Empathy motivates them to live by their morals determining what is right and wrong. They are conscious of who they are, of what they do, what they say and how it all may impact and influence those around them. Respect for themselves and others helps them keep their enduring commitment to live a fulfilling lifestyle.

 

Empathic people hold themselves to high standards of kindness, tolerance, respect, service and good communication. These traits set them apart when it comes to success and longevity. Their humble morality inspires others to live better in their own lives. Because empathic people strive to have a positive influence, they naturally become people others look up to and admire.

 

3.  They always consider the needs of others.

Empathic people have dynamic working relationships because they always consider the needs of each person they work with. They are open to what is different. Their definition of tolerance is “even though your belief is not mine I accept it and we can still connect.”

 

Success cannot flourish under a my-way-or-the-highway mindset. Intolerance blocks learning, kills empathy and breaks down connections.

 

4.  They have a moral intention.

When people operate from a place of empathy they pursue goals which others find inspiring. The intention behind every goal an empathic person pursues is to serve others. In this construct, success is measured more by the development of a person’s character, rather than status, position or money earned. Empathic people approach deals, conflicts, negotiations and communications confident solutions will arise from right action, honesty, integrity and thoughtfulness.

 

Even in the midst of a chaotic experience, positive intention allows empathic people to intuitively and correctly perceive what actions are necessary.

 

5.  They’re calm.

Empathic people can accept feedback without getting defensive. They help others to remain calm by remaining calm and rational under stressful circumstances. Their example inspires others to work toward the same levels of openness and maturity when they are pressured or stressed. Empathic people can be an anchors for those who are struggling with the reactive emotions stress brings. They live with an inherent trust that solutions can and will be found, and that worrying about things doesn’t make those solutions come any quicker. Being grounded in this way, benefits everyone around them.

 

6.  They’re kind.

Kindness is empathy in action. Empathic people trust that kindness will get them further in life than other human character trait. Everything can be solved with kindness. People destroy relationships when they try to solve problems with anger, threats or force. They may get their way once or twice but they inevitably lose opportunities because they are not enjoyable to work with or for.

 

Being kind doesn’t mean empathic people are pushovers. Empathic people can be assertive and direct while still respecting the person who is on the receiving end of the dynamic with them.

 

7.  They are always thinking “us.”

An empathic person will own their part of the problem when something goes wrong in the daily grind. They do what they can to keep their side of the street clean instead of reactively blaming their problems on people or circumstances outside of themselves. If they cannot see where they contributed to the problem, they ask for feedback to help them to more clearly understand the part they played. Staying away from blame and emotional reactivity guarantees successful communication and customer satisfaction going forward.

 

8.  They take risks for the team.

A coward will only cover for or take a risk for themselves. Empathetic individuals value character over ego. Empathetic people who work together are so bonded that they have no problem sticking their necks out for whomever they believe in. Taking risks for their team is an integral part of being in a dependable and trusting relationship and work environment. When empathy is present no one person is ever allowed to take on the full responsibility for a problem. Empathic people put other people first and make sure to come to their defense whenever necessary. No one they care about is left alone.

 

9.  They have a strong desire to make a difference.

Empathic people are privy to the understanding that selfishness and success cannot coexist. Eventually selfishness will bring about failure. When people are team oriented, they seek not just to lift themselves up, but to lift all of those who surround them. The greatest gift an empathic person can experience, is to bear witness to the positive results their hard work and good character produce. They live to see others feel satisfied on the other side of them, whether that be financially, emotionally or both. Empathic people live not for fame or riches, but to make a difference.

 

calm manager

 

 

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Pitfalls of Agile
FrameworksManagement

5 Biggest Pitfalls of New Agile Adopters

by IPowerIdeas April 19, 2018

This is a simple and short video about Agile and some of the pitfalls of new adopters. It is an interesting video and helps to get you started on understanding where potential pitfalls could stem from and how to identify them early. It also helps to offer ideas and ways to recognize other distractions and if you can identify them early it will help you find solutions as quickly as possible.

 

One of the things I like about Agile and Scrum are the Sprints and how they embrace getting development done quickly as well as the model or framework incorporates continuous improvement which I am a huge proponent of. I think of how many projects I have been involved in that could have been completed quicker and with less hiccups or distractions by utilizing the general concepts of sprints.

 

I think utilizing sprint-like processes in other projects could have helped complete them sooner by not using the waterfall method. I think there are projects where using the waterfall method is unavoidable. However, there are many times the Agile or Scrum methods could increase efficencies by taking small chunks of the project, completing them in small and time-based periods, assessing what went wrong or what could have been done better after each sprint, and then adjust accordingly. I think it is something worth exploring in your own processes and environment.

 

The other component of a sprint is working closely with the Product Owner and/or Stakeholders on a daily basis which will keep projects from derailing or stalling as well as rapidly removing speedbumps or roadblocks.

 

My I Power Seed challenge is to spend time in the Agile and Scrum frameworks and see if you can utilize its methods and subsequent results and if they can be incorporated into what you are doing in your specific business model (outside of software development).

 

Either way, Agile is a great project management framework that produces results.

 

Please comment and offer feedback.

 

Certified Scrum Master – Simona Millham

 

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Management

How to Stay Positive About Annoying Co-workers

by IPowerIdeas April 13, 2018

I normally like the posts to have a positive spin or meaning to capture and inspire healthy learning and growth. I also like posts that are not just an article re-posted or regurgitated. I want fresh and useful articles to encourage and enlighten us. But I thought this article had a positive message to consider while being a manager or leader on how to work more openly with your peers or coworkers by being able to understand their communication language as well as their current behavior or mood (see future post on Blob Tree).

 

During a staff meeting recently it reminded me as we were sharing and collaborating on how to increase more open and healthy debate, one of the key points was recognizing our own current emotional state as well as being able to recognize and adjust accordingly to those you are interacting with. This article helped reiterate this feeling and ability to communicate more effectively. In the end, we want results and having a better set of tools to help us cope and understand.

 

Enjoy the article and I hope you get something out of it you can utilize every day.

 

Co-Owrkers

themuse.com
How to Stay Positive About Annoying Co-workers
By
Kat Boogaard

 

Your co-workers make you crazy.

 

They clog up your inbox with unnecessary emails. They drop by your desk unannounced to bore you with pointless conversations (even when you’re clearly swamped). They stink up your shared space with their hardboiled egg lunches.

 

There’s no doubt about it—working with other people presents some challenges (and some frustrations).

 

So, it comes as little surprise that people repeatedly tell me how lucky I am to work totally alone (unless you count my dogs, of course). And, most of the time? I’ll admit that it’s nice to not have to deal with those common grievances.

 

But, recently, I spent a few days in The Muse’s office—working right alongside the people I’m normally hundreds of miles away from.

 

What I realized? Sure, the standard office brings it with a few annoyances and inconveniences. But, what else? There’s a lot to appreciate about having co-workers.

 

So, in those moments when you feel like you need to do some deep breathing exercises in the the privacy of a bathroom stall to avoid screaming at your deskmate, remind yourself of these three benefits and then leave that bathroom with a brand new attitude.

 

1. Co-workers Make Great Sounding Boards

One of the things I loved most about having my co-workers within arm’s reach was the fact that it was so easy to bounce an idea around.

 

When I didn’t know whether I should say “careers page” or “career page”? I asked what they thought. When I was stuck without any inspiration for an article idea? Our conversations gave me tons of nuggets that I could go off of.

 

Like everybody, I’m familiar with the old cliché of “two brains are better than one.” But, beyond just rolling my eyes at the sentiment, I never gave it much thought.

 

Spending a few workdays with such brilliant minds literally feet away from me served as a solid reminder that co-workers can be an awesome resource—provided you’re willing to actually listen to them.

 

2. Co-workers Understand Your Complaints

Sure, I can vent to my friends about the challenges I face at work—but, their reaction usually involves halfheartedly listening to me for a few minutes before ordering another round of drinks and steering the conversation in a totally different direction.

 

That’s the great thing about co-workers: They can commiserate with you about even the tiniest things that frustrate you on the job.

 

Yes, my other loved ones will listen to me whine in a pinch. But, I’d be hard-pressed to find people who are going to get as bent out of shape as me about the fact that there are only so many synonyms for the word “boss” or that people still don’t see the value in the Oxford comma. Those are shoes only my co-workers can fill.

 

3. Co-workers Put Up With Your Own Annoying Quirks

Here’s the thing that’s easy to lose sight of: For as much as your colleagues might annoy you, you probably grind their gears just as much. I hate to break it to you, but you aren’t flawless.

 

I know my team members enjoyed having me in the office. However, they probably could’ve done without my loud typing and my incessant questions about the Wi-Fi password or how to work the high-tech water dispenser in the corner of the office.

 

Remember, you have your own quirks and habits that likely make your team members clench their teeth from time to time. So, why not just step down from that high horse of yours for a minute and cut your colleagues some slack? Chances are, they’re doing the same thing for you—without you being any the wiser.

 

There are going to be times when you feel like your teammates have you tiptoeing on the edge of your sanity—that’s normal.

 

But, in those moments? Don’t lose sight of the fact that, while working with others might have its downsides, there are plenty of perks that come along for the ride as well.

 

Take it from someone who works alone and spends her days having remarkably in-depth conversations with her dogs: If your co-workers were suddenly gone, you’d be surprised by how much you missed them.

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disc-profiles
Management

DISC Profiles Overview

by IPowerIdeas April 4, 2018

Here is a great tool to have in your toolbox when assessing your department or team and how it can help you find the best way to communicate to your team as well as a way for your team to better understand their peers and how they can communicate more efficiently.

I used it in a staff meeting to introduce it to some and helped remind others who have heard it before to bring it to the foreground. It went hand-in-hand while I was introducing The 5 Dysfunctions of a Team to my department.

 

Here is a portion of a PowerPoint slide deck I used. I include it to give you as a reference or see (I Power Seeds).

 

Staff Meeting Overview of DISC

 

The information below comes from DiscProfile.
For further details – Click Here

 

This is an excellent video summarizing DiSC profiles:

 

 

What is DiSC?

DiSC is a personal assessment tool used to improve work productivity, teamwork, and communication.

 

The DiSC profile is a non-judgemental tool used for discussion of people’s behavioral differences. If you take the test, you’ll be asked to complete a series of questions that produce a report about your personality and behavior.

 

The DiSC model provides a common language that people can use to better understand themselves and adapt their behaviors with others.

 

How will DiSC help?

  • Increase your self‐knowledge: how you respond to conflict, what motivates you, what
  • causes you stress and how you solve problems
  • Improve working relationships by recognizing the communication needs of team members
  • Facilitate better teamwork and minimize team conflictManage more effectively by understanding the dispositions and priorities of team members

 

DiSC profiles help you and your team:
• Increase your self-knowledge: how you respond to conflict, what motivates you, what causes you stress and how you solve problems
• Improve working relationships by recognizing the communication needs of team members
• Facilitate better teamwork and minimize team conflict
• Develop stronger sales skills by identifying and responding to customer styles
• Manage more effectively by understanding the dispositions and priorities of employees and team members
• Become more self-knowledgeable, well-rounded and effective leaders

 

What does DiSC stand for?  What do the letters mean?

D in DISC

Dominance

Person places emphasis on accomplishing results, the bottom line, confidence
Behaviors
– Sees the big picture
– Can be blunt
– Accepts challenges
– Gets straight to the point

People with D place an emphasis on shaping the environment by overcoming opposition to accomplish results.

 

A person with a D style

  • is motivated by winning, competition and success
  • prioritizes accepting challenge, taking action and achieving immediate results
  • is described as direct, demanding, forceful, strong willed, driven, and determined, fast-paced, and self-confident
  • may be limited by lack of concern for others, impatience and open skepticism
  • may fear being seen as vulnerable or being taken advantage of
  • values competency, action, concrete results, personal freedom, challenges

Goals:

  • unique accomplishments
  • new opportunities
  • control of audience
  • independence

Will need to expend more energy to:

  • show patience
  • display sensitivity
  • get into the details
  • allow deliberation

When communicating with the D style individuals, give them the bottom line, be brief, focus your discussion narrowly, avoid making generalizations, refrain from repeating yourself, and focus on solutions rather than problems.

 

I in DISC

Influence
Person places emphasis on influencing or persuading others, openness, relationships
Behaviors
– Shows enthusiasm
– Is optimistic
– Likes to collaborate
– Dislikes being ignored

People with the i style place an emphasis on shaping the environment by influencing or persuading others.

A person with an i style:

  • may be limited by being impulsive and disorganized and having lack of follow-through
  • is described as convincing, magnetic, enthusiastic, warm, trusting and optimistic
  • prioritizes taking action, collaboration, and expressing enthusiasm
  • is motivated by social recognition, group activities, and relationships
  • may fear loss of influence, disapproval and being ignored
  • values coaching and counseling, freedom of expression and democratic relationships

Goals

  • victory with flair
  • friendship and happiness
  • authority and prestige status symbols
  • popularity

Will need to expend more energy to:

  • follow-through completely
  • research all the facts
  • speak directly and candidly
  • stay focused for long periods

When communicating with the i style individual, share your experiences, allow the i style person time to ask questions and talk themselves, focus on the positives, avoid overloading them with details, and don’t interrupt them.

 

S in DISC

Steadiness
Person places emphasis on cooperation, sincerity, dependability
Behaviors
– Doesn’t like to be rushed
– Calm manner
– Calm approach
– Supportive actions

People with the S style place an emphasis on cooperating with others within existing circumstances to carry out the task..

A person with an S style:

  • is motivated by cooperation, opportunities to help and sincere appreciation
  • prioritizes giving support, collaboration and maintaining stability
  • is described as calm, patient, predictable, deliberate, stable and consistent
  • may be limited by being indecisive, overly accommodating and tendency to avoid change
  • may fear change, loss of stability and offending others
  • values loyalty, helping others and security

Goals:

  • personal accomplishments
  • group acceptance
  • power through formal roles and positions of authority
  • maintenance of status quo and controlled environment

Will need to expend more energy to:

  • quickly adapt to change or unclear expectations
  • multitask
  • promote themselves
  • confront others

When communicating with the S style individuals, be personal and amiable, express your interest in them and what you expect from them, take time to provide clarification, be polite, and avoid being confrontational, overly aggressive or rude.

 

C in DISC

Conscientiousness
Person places emphasis on quality and accuracy, expertise, competency
Behaviors
– Enjoys independence
– Objective reasoning
– Wants the details
– Fears being wrong

People with the C style place an emphasis on working conscientiously within existing circumstances to ensure quality and accuracy.

A person with a C style:

  • is motivated by opportunities to gain knowledge, showing their expertise, and quality work
  • prioritizes ensuring accuracy, maintaining stability, and challenging assumptions
  • is described as careful, cautious, systematic, diplomatic, accurate and tactful
  • may be limited by being overcritical, overanalyzing and isolating themselves
  • may fear criticism and being wrong
  • values quality and accuracy

Goals:

  • unique accomplishments
  • correctness
  • stability
  • predictable accomplishments
  • personal growth

Will need to expend more energy to:

  • let go of and delegate tasks
  • compromise for the good of the team
  • join in social events and celebrations
  • make quick decisions

When communicating with the C style individual, focus on facts and details; minimize “pep talk” or emotional language; be patient, persistent and diplomatic.

 

Other Resources:

Free Test:
https://www.123test.com/disc-personality-test/

 

 

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Benjamin Franklin
ManagementQuotes

Invest in Knowledge

by IPowerIdeas March 27, 2018

 

“An investment in knowledge pays the best interest”
Benjamin Franklin

 

This is one of the main reasons I started this journey and why I am a life-learner – to gain as much knowledge (and eventual wisdom) as I can.

I hope you are as passionate about learning and knowledge as I am and I wish you the best during your journey.

 

 

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LeadershipManagement

SWOT Analysis

by IPowerIdeas March 23, 2018

A very useful tool to be used as a manager or leader is a SWOT Analysis. Many workshops and certifications I have participated in highlight and recommend utilizing a SWOT Analysis as a key ingredient in large and small projects as well as planning for long term strategies such as your vision.

 

Let me share a little with you to get you started (“I Power Seeds“).

 

SWOT stands for:
Strengths,
Weaknesses,
Opportunities, and
Threats

 

A SWOT analysis allows you to examine your organization’s internal and external elements that define successes and challenges. As you use a SWOT analysis, you ask and answer questions to generate meaningful information for each category or element to identify a competitive advantage. The analysis will assist you to move forward and effectively begin to strategically identify key areas of growth in order to create a plan for future development.

 

Frequently Internally-Related
•  Strengths
•  Weakness

 

Frequently Externally-Related
•  Opportunities
•  Threats

Strengths:  characteristics of the business or project that give it an advantage over others


Weaknesses:  characteristics of the business that place the business or project at a disadvantage relative to others

 

Opportunities:  elements in the environment that the business or project could exploit to its competitive advantage


Threats:  elements in the environment that could cause trouble or issues for the business or project

 

The degree to which the internal environment of the company matches with the external environment will be realized by the outcomes of the analysis and ensuring there will be a strategic fit. By analyzing a SWOT, you (and other stakeholders or decision-makers) should consider whether the project or business objective is attainable. If the project or objective is not attainable, then you must select a different project or objective (or revise them) and repeat the SWOT process.

 

One way for you to try a SWOT Analysis yourself can be to identify:
•  3-5 strengths of your organization
•  3-5 weaknesses of your organization
•  3-5 opportunities of your organization
•  3-5 threats of your organization

 

Then create a visual of your SWOT Analysis using a web 2.0 tool or creating one in PowerPoint. Here is an example of one I did to give you an idea. Also notice the relevance of the colors.

 

SWOT Analysis Sample

 

Here is another example from Competitive Futures:

SWOT Analysis Sample

 

Also check out MindTools for additional templates and information.  Here is one of their templates for SWOT:   SWOT-Analysis-Worksheet-MindTools

 

Please comment or offer feedback, they are always encouraged and welcomed.

 

I hope you enjoy this tool and experience the insights it can provide to you and your team, business or organization.

 

 

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Full Circle Ownership
Management

Full Circle Ownership

by IPowerIdeas March 22, 2018

Years ago as I thought of what would be a good tool being a manager, I came up with the motto: “Full Circle Ownership“. It has served me well since using it. It encompasses what I firmly believe in how we should be providing customer service no matter what industry or department someone might be part of. For me, it was in technology and there is a tendency not to have a lot of follow-up or having a closed loop system (something ITIL addresses).

 

I found an example of this called the 4-F’s and I have used this in team meetings to help my computer techs with something they can relate to and reinforce Full Circle Ownership.

 

The 4-F’s:

Find              (disruption)
Fix                 (immediate issue)
Finish           (fix root cause)
Follow-up    (to ensure things are still working and if we met expectations)

I had the team put this to memory so the process becomes second nature. Much like the seven layers of the OSI model and using mnemonic devices – such as Please Do Not Throw Sausage Pizzas Away – it helps them remember it much easier. (Mnemonic devices is a memory technique to help your brain better encode and recall important information)

 

I encourage the team to focus on the follow-up. This is one of the hardest to do but is also one of the most important.

 

Why is this important? It is not the fix or solution put in place that is most important – it is following up with user after the root cause has been resolved. This ensures the user feels that you care about their problem and share with them what was done to resolve their issue. That human connection and building that trust relationship with the user.

 

To add to this process model, our service management should be a closed loop system where it is always improving. We must be constantly looking at our processes for ways to improve.

 

Here is an example:
I had a computer tech, at the end of a long day, get a call to go out to a remote site to fix a computer and network issue. Not only did he go out and take care of the immediate issue, he found root cause, fixed it, and then went to ensure the computer and network were up and running as well as reported what was the issue and resolution to the end user. That is follow-up and Full Circle Ownership. The end user called me and said they were extremely grateful for the quick resolution as well as the tech showing them what was the root cause and the solution that was put into place.

 

Try my Full Circle Ownership and 4-F’s with your team and create a closed loop system for your service management. You will see some incredible results.

 

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Brad Phillips
BooksManagement

101 Ways to Open a Speech

by IPowerIdeas March 21, 2018

One of the aspects of being a good manager or leader is to be able to train and share ideas with your staff to help them grow.  I do this routinely such as in a two-hour once a month staff meeting.  For example I recently finished presenting The 5 Dysfunctions of a Team, which involved learning new terminology, participating in planned exercises, providing opportunities to share and grow, and giving them time to let it absorb and put it into practice.  I did this over a 5 month period.  It was a lot of time, but given the culture here, it was necessary.

 

In those 5 months, I did see growth. I won’t lie and say it was not rough at times, much like the fable in the book, there were times I wanted to give up.  But after the 3rd meeting I got one person to share their appreciation of it and that was the spark I needed to keep going.

 

But one of the challenges I had, or weak areas I know of myself, was not having relevant and interesting stories in order to get my audience engaged and most importantly to allow them to relate the story to the new concepts I was presenting and wanting to become part of our nature processes and culture.

 

Thus, I embarked on a journey to research how I could help my story telling to help those in attendance to better relate.  I know with experience that once we relate and picture it in our minds, the concepts and meanings become a bigger impact and we actually learn versus just memorizing.

 

I really enjoyed this book and would highly recommend it.  It helped me and I continue to utilize the concepts from the book to keep expanding my knowledge and my menu of stories to help keep my audience engaged and riveted (ok, maybe just keep them from falling asleep).  There is a tremendous amount of helpful tips and ideas, don’t feel like you have to do it all at once.  Use a few and fine tune your presentations so they become something people remember and talk about at the water cooler.

 

Hope you enjoy it as much as I did.  The book gave me a lot of ideas and things to think about and explore.

 

Here are my nuggets of learning or “i power seeds“:

Ask yourself, can your audience form an accurate impression of you in just two seconds? First impressions are so important and you want to hook them right off the bat.

 

People tend to remember the words they hear at the beginning more than the words they heard in the middle. Such as you remember the area code more than the last four digits in a phone number.

 

Key point – get them into a tent and ask yourself what is your “bright shiny object”. He offers this image often and it makes really good sense. Figure out what you want to present as the “bright shiny object” that will get them in the tent.

 

The format for this part of the post-opening is a short audience-focused agenda item followed by a statement of the bright shiny object. Declaring your goal from the start also sends a clear message to your audience about their role in your presentation.

 

Below are some of the way he shares to grab and retain the audience. I have already used many of them.

 

Audience Benefit – how will what you are offering will help? Such as you might ask, “By the end of class today you will…” We know in consulting, to engage a customer we need to show them how we can help them, not just tell them what we have to offer. We all want to know “what’s in it for me.”

 

Another important point the author points out is to ensure you have Common Ground. Such as in your presentation say something like, “And to the C students, I say to you, you too can be president of the United States.”

 

Audience Praise – praise at the beginning of a talk sounds like flattery, whereas the same praise wedged into the middle of the speech comes off as sincerity.

 

Stories are powerful tools, whereas audiences don’t like to be lectured at as it feels overbearing.

 

Personal Open – presenters reveal something of themselves. This shows humility and vulnerability which helps open the hearts and minds of those within the audience.

 

Descriptive Reveal – paints a vivid picture. Incorporate vivid words to paint a vivid picture.

 

Fable Open – a fable is a short story, usually told through animals, that contains a moral lesson at the end. If you want some ideas, search on the Internet “fable” examples”. Some well-known ones are the Tortoise and the Hare, The Wolf in Sheep’s Clothing, The Boy Who Cried Wolf, etc.

 

Analogy Open – In order to overcome their objections, the volunteers drew an opening parallel (a comparison between two things) to something the law-makers were already familiar with – again so they can relate. Also, another example is when we heard arguments from auto manufacturers who told and ensured us we didn’t need air bags because cars already had seat belts – that we were safe and sound. It got the audience’s attention.

 

Metaphor Open – A metaphor is a comparison of one action or object to a symbolically similar but literally different second action or object. Metaphors are more persuasive than literal statements and that the use one consistent metaphor increases persuasion. These are very useful and have a lasting impact.

 

Allegory Open – A story, poem, or picture that can be interpreted to reveal a hidden meaning typically a moral or political one. A story about aliens who find themselves isolated and alone in a strange new world can be an allegory for what immigrants experience in a new country.

 

Surprising Statistic Open – which uses a broader framing. Tell a story the audience can relate to, use some statistics that might provide a “wow” moment. For example something like this, “The fastest growing demographic on Twitter is the 55–64 year age bracket.” The stat would make the audience stop, think about it, and be amazed.

 

Unexpected Definition – Redefining terms can have an oversize impact on your audience. An example such as “stay at home parents” – it really is “on the run parents” from all the running around to soccer games, picking kids up, etc.

 

Odd Ball Fact – Google “strange facts”. Such as, “people can suffer from a psychological disorder called Boanthropy that makes them believe that they are a cow. They try to live their life as a cow.”

 

Newscaster Tease – deliver a compelling tease – such as “I will tell you about it in a bit.” this is great to do at the beginning to get them to instantly pay attention but then stay alert to eventually hear the data or story.

 

Bookend Open – something like, “let’s go back 150 years” and then use words like sparks flew, shutdown happened, etc.

 

In the News Open – take an old story and add new catchy openers or leads – those additions help make their reports feel up to date giving audiences new reason to tune in.

 

Just Happened Open – Perhaps a previous speaker mentioned a statistic that reinforces your main message. Add that to your presentation as that helps audiences feel you were listening and they pay more attention. And shows you can think quickly on your feet.

 

This Day in History – give events in history – Google “today events in history” and use some of the facts from the results.

 

Chronology Contrast Open – Contrast is a very powerful and often unrecognized element in creating a compelling story. It creates both tension and interest. Like a great movie having a hero and a villain keeps you interested and engaged. A great movie always has a great hero and villain.

 

Incorrect Quote – you can invoke irony or humor. A wonderful example from an 1876 Western Union Internal memo – “The telephone has too many shortcomings to be seriously considered as a means of communications. The device is inherently of no value to us.” Another example came from a 1995 Newsweek article titled, “The Internet? Bah!” – says it was baloney.

 

The Big Picture Open – It focuses solely on what the organization is. In the big picture open, you’ll focus first on why your work matters. Audience members need to be thinking, “Why should I care about this?” it is always about why it impacts them.

 

The Small Detail Open – the “small” detail you select for your talk can be a physical object (like a plate) a seemingly inconsequential piece of data (that you will show contains a great deal of importance), or in a single work or phrase in a much longer document that reveals in some meaningful way a hidden truth.

 

Mnemonic Device – an example might be, “Please Do Not Throw Away Sausage Pizzas” for the 7 levels of the OSI Model.

 

Visual Mnemonic Open – Open with a visual representation of the points you hope the audience will remember from your talk. Such as a stool with the legs being parts of the message and the seat as the main point. Visuals always help.

 

Cliffhanger Open – I’ll share that question – and give you an opportunity to answer it – in a few minutes.”

 

Mystery Open – create new curiosity. Provide a story to get them intrigued.

 

My Friend Open – Many people use this device by talking about their “friend” only to later reveal that they are actually speaking about themselves. It can also be used to reveal a person other than yourself, such as a parent, friend, co-worker, or child.

 

Since I’ve Started Speaking Open – remember you want to get the audience into the tent quickly. Use a story or stats such as “Since I started speaking just 60 seconds ago, six people have died because they used tobacco. (Go silent for nine seconds). (then say) “In that nine second silence, someone else just died.” A little morbid, but it grabs their attention and demonstrates your point.

 

The Challenge Open – call to action – give them a challenge. I use this often and also at the end so the next time we meet they can report back. This keeps them thinking about your point over that period of time.

 

Negative Picture Open – People seem to be more motivated by the thought of losing something than by the thought of gaining something of equal value. An example might be having them think about giving up their favorite food or drink.

 

Multiple Rhetorical Questions Open – Such as a story of a plane going down and the passengers knew it the entire time. The pose the question, “Did they lock hands with their loved ones? Did they hold their children close to their hearts? Did they look each other in the eyes one final time in a wordless goodbye?” Very impactful.

 

Hypothetical Scenario Open – After a story ask, “What would you do in this situation?”

 

Puzzle Open – the speaker could write numbers on the board before the presentation begins so audience members see them upon entering the room, but then wait to reveal their meaning until the end of the open.

 

Diagnostic Questions Open – speakers relax once they interact with the audience. That begs a questions: why not interact with the audience from the very beginning? Such as simple thing, but many of us don’t know this tactic.

 

Volunteer Open – ask a volunteer to come up on stage. Make them look good.

 

Humorous Open – make sure the humor ties directly to your message.

 

PowerPoint Open – PPT can be boring more than seeing the speaker begin by clicking to a cluttered slide. Use simple items and explain or talk more than use slides.

 

Visual Open – there are many other ways to use visuals during the opening of a presentation – use a photograph, a chart on poster-board, product sample or scientific specimen.

 

Voice Over Open – say something like, “Kate is based in Nashville.” Give example of her and have it tied to your message and then say, “now multiply Kate by 50 people. That’s who’s in your room.”

 

“Shout it Out!” Open – as an example the presented might say, “I want you to shout out a brand name as loudly as you possible can! The clock begins….NOW!” Maybe have things behind hidden and blank paper to turn them over when ready. Almost like a game show – it keeps you hooked as you want to see what is hidden behind the pieces of paper.

 

The Bad Open – don’t begin by telling the audience how nervous you are or by issuing an apology for your imperfect speaking skills. Don’t begin by saying things such as “I know it’s early and you are probably tired” or “I know it was a late night for many of you last night so I will try and keep things lively.” Putting a fine point on their fatigue is not only clichéd but also calls more attention to it.

 

From Amazon


The opening moments of a presentation are critical to its overall success. People form opinions about speakers quickly, and once they do, their first impressions can prove difficult to reverse. A strong beginning gives audiences confidence that you’re going to deliver a message worth hearing, and takes advantage of your presentation’s opening minutes, when listener attention is at its peak.

 

This book will introduce you to a broad range of speech starters, using dozens of real-life examples and original suggestions. You will find opens intended to surprise, persuade, motivate, engage, and amuse your audiences. Some tell a story, others help frame your topic, and a few rely on modern technology.

 

In 101 Ways to Open a Speech, you will learn:

 

* How to captivate your audience from your first words
* Why there are actually three opens for every speech
* How to select the right open for every occasion
* How to connect your open to your speech topic
* How not to begin a presentation

 

101 Ways to Open a Speech is the first and only in-depth book to focus solely on the open itself, and is an indispensable desktop reference for everyone who ever presents to any audience.

 

 

Here is a very brief video to highlight one of Brad’s points:

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C.S. Lewis
ManagementQuotes

Humility – Key Ingredient for Management

by IPowerIdeas March 20, 2018

"Humility is not thinking less of yourself, but rather thinking of yourself less."

C.S. Lewis
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Equity not Equality
Management

Equity, Not Equality

by IPowerIdeas March 3, 2018

Equity is not about treating everyone the same. That is equality. Equity has us look at each client, employee, or student as an individual. Affirm his or her identity and build upon the strengths each possesses. Put them where they will be the most valued and where they will feel needed and will flourish. Set them up for success.

 

We should:
•  Improve ability to notice, acknowledge and promote the replication of strong practices.
•  Must identify and change our practices and beliefs so that each person knows she or he is expected to succeed.
•  We must learn who our people are and focus where they want to go.
•  We must embrace and commit to equity.
•  We should use our leadership to create inclusive learning environments for each person.
•  We should consider our ethical and moral obligation to take action.

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Infographic
Management

Infographics – Very Useful Tools

by IPowerIdeas March 2, 2018

I used to create an executive style summary at the end of each year, a snapshot of a dashboard if you will, and presented it to the executive team. It was a great tool, and only being about five pages, it still was too long and did not get much attention.

 

So I decide take a different approach – I created an infographic. At first I was a little skeptical and thought creating infographics was just a fad. But after creating it and replacing a five page executive summary report, I received the responses I was looking for from the executive team. They had not only read it but understood it and I was then able to get the money and resources I needed to carry on with the goals I had planned for my department and the organization.

 

I highly encourage you to try one out and experience the success by utilizing an infographic. There are many free sites on the internet, but used PowerPoint. You can utilize Google to find some examples to get you started.

 

I have attached a sample for reference.

 

Have fun with creating your own infographic.

 

Click Here to Open PDF – 2017 Summary Infographic

Cyberbullying Infographic

Need more data on why they are so helpful – check out this article

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Management

Management Is About Getting Things Done

by IPowerIdeas March 1, 2018

Management is the art of getting things done through people.
Mary Parker Follett

 

In simple terms, management is about getting things done through other people. Of course we know being a manager is a lot more, but that is the primary responsibility of a manager. Building relationships with staff and vendors is important of course but accomplishing your tasks and projects is critical.

 

Don’t be afraid to assigns tasks and projects to your employees. It’s called delegation and that is the biggest part of your job as a manager.

 

A good manager also does not ask his staff to do something they would not do themselves. They need to feel like you are not asking them to do something they cannot accomplish or be successful.

 

It takes time and there can be some negative byproducts from the delegation, but that is part of the challenge as being a manager – delegating and hold them accountable for results.

 

Building strong relationships with your staff is incredibly important so they trust you and respect you. This will make it easier for both you and your staff as you delegate tasks and projects.

 

Delegate with conviction and consistency. Delegate to those who are best suited for the tasks or projects but also encourage those with weaker skills to learn new experiences through different opportunities that can be assigned to them.

 

Good luck.

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